BRENDAN MCGRATH
Cumberland
Summary
Committed and hardworking teller with over six years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and managing customer relations. Creative problem-solver, well-versed in customer service.
Overview
6
6
years of professional experience
Work History
Teller
Coastal1
East Providence
08.2024 - Current
- Assisted customers with account inquiries and provided product information.
- Maintained cash drawer accuracy through regular reconciliations and audits.
- Promoted banking products and services to enhance customer relationships.
- Ensured compliance with company policies and regulatory requirements in all transactions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Store Associate
Aldi USA
East Providence
10.2021 - 08.2024
- Assisted customers with product selection and inquiries.
- Maintained clean and organized store displays and aisles.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise, ensuring proper placement and rotation.
- Trained new associates on store policies and procedures.
Cashier
Lil' General
Pawtucket
08.2019 - 10.2021
- Operated cash register and processed customer transactions efficiently.
- Maintained accurate cash drawer and balanced at shift's end.
- Handled customer complaints with professionalism and empathy.
- Collaborated with team members to ensure smooth store operations.
Education
High school or equivalent - Graphics and Interactive Media
William M. Davies Career and Tech High School
Lincoln, RI06.2020
Skills
- Cashiering
- Compliance adherence
- Transaction processing
- Customer relationship management
- Cash Handling
- Team collaboration
- Effective communication
Timeline
Teller
Coastal1
08.2024 - Current
Store Associate
Aldi USA
10.2021 - 08.2024
Cashier
Lil' General
08.2019 - 10.2021
High school or equivalent - Graphics and Interactive Media
William M. Davies Career and Tech High School
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