Katilyn Holt
Greenwood,SC
Overview
11
11
years of professional experience
Work History
Teller
South state bank
05.2021 - Current
- Greet customers as they walk into the branch
- Process deposits/withdrawals
- Help customer with any questions about their account or transaction history
- Work drive thru window, multitask and quickly but efficiently wait on customers
- Answer the phone
Retail Banker II
Woodforest National Bank
09.2018 - 05.2021
- Assist customers with teller transactions
- Assist customers with account maintenance
- Printing debit cards
- Opening accounts
- Disputing transactions and stop payments
- Overdraft calls and 14 day call backs.
- Filling ATM
- Strapping and verifying cash
- Answering calls
- Counting and balancing the vault
Assistant Manager
LOCAL FINANCE AND TAX SERVICE
03.2019 - 07.2019
- Daily calls to customers for accounts that were due.
- Field calls, chasing houses to try to collect payments and set up office visits
- Accepting payments
- Renewing news
- Closing new loans and renewals
Cashier
Ingles Markets
04.2018 - 09.2018
- Rang up and bagged groceries
Service associate
BI-LO
09.2014 - 04.2018
- Customer service desk assisting customers with refunds, tobacco, lottery and western union
- Manager overrides for cashiers
- Counting down register tils and balancing them
- Counting the vault and strapping money for loomis deposits
- Helping customers with any issues and resolving them to my best ability.
Education
High school or equivalent - undefined
Piedmont technical college
Skills
- Customer Service (6 years)
- Cashiering
- Cash Handling
- Banking
- Computer Skills
- Account Management
- Upselling
- Assistant Manager Experience
Assessments
- Retail Customer Service — Highly Proficient
- May 2020
- Comprehending and responding to retail customer needs.
- Full results: Highly Proficient
- Customer Focus & Orientation — Highly Proficient
- Responding to customer situations with sensitivity
- Sales Fit — Proficient
- June 2020
- Assesses personality traits that are important for sales roles.
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Teller
South state bank
05.2021 - Current
Assistant Manager
LOCAL FINANCE AND TAX SERVICE
03.2019 - 07.2019
Retail Banker II
Woodforest National Bank
09.2018 - 05.2021
Cashier
Ingles Markets
04.2018 - 09.2018
Service associate
BI-LO
09.2014 - 04.2018
High school or equivalent - undefined
Piedmont technical college