Brendan Niehaus
Norman
Summary
Offering solid foundation in teamwork and communication, ready to learn and grow in food service environment. Brings quick adaptability to new tasks and strong attention to cleanliness and safety. Ready to use and develop skills in customer service and food handling in any given role.
Overview
3
3
years of professional experience
Work History
Food Service Specialist 2
Norman Veterans Center
1776 E Robinson St, Norman, OK 73070
11.2024 - Current
- Prepared and served nutritious meals to residents, adhering to dietary guidelines and preferences.
- Maintained cleanliness and organization in food service areas, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to enhance meal presentation and quality based on resident feedback.
- Trained new employees on food safety protocols and efficient service techniques, fostering a cohesive team environment.
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
Lead Sales Associate
Dollar General
925 N Park Dr, Evansville, IN 47710
05.2023 - 08.2024
- Supervised daily sales operations to ensure high customer satisfaction and efficient service.
- Trained new associates on product knowledge and customer engagement techniques.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Implemented visual merchandising strategies to enhance product displays and attract customers.
- Collaborated with management to develop promotional strategies that boosted store traffic.
- Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
Education
High School Diploma -
Norman North HS
1809 Stubbeman Ave, Norman, OK 73069Skills
- Customer service and assistance
- Cleaning and sanitizing
- Food safety
- Safe food handling
- Meal preparation
- Sanitation procedures
- Food presentation
- Food storage
- Food assembly
- Waste reduction
- Preparing meals
- Sanitizing surfaces
- Storage procedures
- Point of sale systems
- Temperature standards
- Safe food serving
- Hygiene standards
Languages
English
Native or Bilingual
Timeline
Food Service Specialist 2
Norman Veterans Center
11.2024 - Current
Lead Sales Associate
Dollar General
05.2023 - 08.2024
High School Diploma -
Norman North HS