Brendan O'Connor
Thonotosassa,FL
Overview
7
7
years of professional experience
Work History
Busser
The Cheesecake Factory
Tampa, FL
10.2024 - Current
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
- Replenished napkins, condiments, silverware and glassware as needed.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Organized storage areas for clean dishes and stocked linens.
- Took initiative to help others whenever necessary.
Bartender
Chili's Restaurant
Tampa, FL
01.2024 - 12.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Server
Bahama Breeze
Wesley Chapel, FL
01.2023 - 11.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Addressed complaints to kitchen staff and served replacement items.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Server
Tampa Bay Brewing Company
Oldsmar, FL
01.2022 - 12.2022
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Stocked service areas with supplies during slow periods.
- Trained new employees to perform duties.
Bartender
Delgago Casino & Resort
Waterloo, NY
01.2018 - 06.2021
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Bartender
Drifters on Owasco
Moravia, NY
01.2018 - 07.2020
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Neatly sliced and pitted fruit for garnishing drinks.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
Associate of Arts - Humanities
Onondaga Community College
Syracuse, NY12-2013
Skills
- Table Bussing
- Guest Relations
- Menu knowledge
- Equipment Operation
- Training and coaching
- Restaurant industry expertise
- Professional Appearance
- Dishwashing and sanitization
- Inventory Management
- Beverage Service
- Food Running
- Food Safety
- Turning Tables
- Mentoring
- Quality Control
- Team Collaboration
Languages
English
Professional
Spanish
Limited
Timeline
Busser
The Cheesecake Factory
10.2024 - Current
Bartender
Chili's Restaurant
01.2024 - 12.2024
Server
Bahama Breeze
01.2023 - 11.2023
Server
Tampa Bay Brewing Company
01.2022 - 12.2022
Bartender
Delgago Casino & Resort
01.2018 - 06.2021
Bartender
Drifters on Owasco
01.2018 - 07.2020
Associate of Arts - Humanities
Onondaga Community College