Brendan VandenBos
Santa Rosa,CA
Summary
Knowledgeable Field service technician offers 22 years of troubleshooting and repair experience with advanced technical knowledge. Knowledgeable on most commercial manufacturers and their expectations of warranty needs and loyalty to the quality of their products as well as to the consumer... Dependable and service-driven with strong safety record and excellent follow-through. Well-versed in assessing repair needs expertise in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Experienced in performing component tests, repairing faults and charging systems. Competent in working alone or with a team to perform speedy and accurate refrigeration and or hot line equipment repairs, maintenance services and installations.
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
20
20
years of professional experience
Work History
Experienced Field Service Technician
P&D Appliance
South San Francisco, CA
02.2021 - Current
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Diagnosed equipment malfunctions.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Tested pipe, tubing joints and connections for leaks.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Reviewed work orders and discussed with supervisors.
- Tested equipment following each install to determine efficiency and proper functionality.
- Assessed system operations to identify potential areas requiring maintenance services.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
- Communicated with vendors, upper management and peers.
- Documented repair methods and maintenance processes to improve support analysis.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Analyzed equipment data to isolate and diagnose faults.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Collaborated with team members to assess equipment performance needs.
- Observed field safety protocols to prevent injuries and accidents.
- Trained customers on equipment after installation.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
Field Service Technician/Owner/Operator Technician
Pro Appliance Repair LLC
Santa Rosa, CA
06.2014 - Current
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Diagnosed equipment malfunctions.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Tested pipe, tubing joints and connections for leaks.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Reviewed work orders and discussed with supervisors.
- Tested equipment following each install to determine efficiency and proper functionality.
- Assessed system operations to identify potential areas requiring maintenance services.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
- Communicated with vendors, upper management and peers.
- Documented repair methods and maintenance processes to improve support analysis.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Analyzed equipment data to isolate and diagnose faults.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Collaborated with team members to assess equipment performance needs.
- Observed field safety protocols to prevent injuries and accidents.
- Trained customers on equipment after installation.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.Performed on-site installation, routine maintenance and minor repairs to systems.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Mentored and trained new employees on processes, flow and safety procedures.
- Explained and recommended service options to customers and detailed costs.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Communicated with vendors, upper management and peers.
Field Service Technician
P&D Appliance repair
South San Francisco, CA
10.2008 - 02.2011
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Diagnosed equipment malfunctions.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Tested pipe, tubing joints and connections for leaks.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Inspected job site before project start to identify obstacles and resolve issues.
- Reviewed work orders and discussed with supervisors.
- Tested equipment following each install to determine efficiency and proper functionality.
- Assessed system operations to identify potential areas requiring maintenance services.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Planned work procedures using charts, technical manuals and experience.
- Communicated with vendors, upper management and peers.
- Documented repair methods and maintenance processes to improve support analysis.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Analyzed equipment data to isolate and diagnose faults.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Collaborated with team members to assess equipment performance needs.
- Observed field safety protocols to prevent injuries and accidents.
- Trained customers on equipment after installation.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Wrote detailed service reports describing work completed, issues and recommendations.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Operated hand tools and power equipment according to corporate safety procedures.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Analyzed equipment data to isolate and diagnose faults.
- Explained and demonstrated equipment operations to customer.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Collaborated with team members to assess equipment performance needs.
- Observed field safety protocols to prevent injuries and accidents.
- Trained customers on equipment after installation.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Maintained equipment performance by cleaning and lubricating components.
- Mentored and trained new employees on processes, flow and safety procedures.
- Explained and recommended service options to customers and detailed costs.
- Communicated with vendors, upper management and peers.
- Documented repair methods and maintenance processes to improve support analysis.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
Field Service Technician
Food equipment repair
Santa Rosa, CA
01.2008 - 10.2008
- Removed, disassembled and fixed appliance parts.
- Instructed customers on how to properly operate, care for and configure appliances.
- Recommended replacement parts and routine maintenance.
- Tested appliance operation following installation to make adjustments for optimal performance.
- Maintained part inventory for on-site installation, maintenance and repair of appliances.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
Field Service Technician
Marin Restaurant Repair
San Rafael, CA
02.2003 - 12.2007
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Performed annual and preventive system service maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Maintained equipment performance by cleaning and lubricating components.
- Handled telephone support calls to determine issues and provide solutions.
- Explained and recommended service options to customers and detailed costs.
- Documented repair methods and maintenance processes to improve support analysis.
- Communicated with vendors, upper management and peers.
- Completed repairs, scheduled and predictive maintenance on different equipment and systems.
- Performed troubleshooting and specific diagnostic tests to diagnose malfunctions.
- Diagnosed equipment malfunctions.
- Uncovered and corrected leaks with individual units and full refrigeration systems.
- Completed basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Tested pipe, tubing joints and connections for leaks.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Assessed system operations to identify potential areas requiring maintenance services.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
Education
Universal EPA License - Commercial Refrigeration
ESCO Institute
San Rafael, CA03.2003
High School Diploma -
Montgomery High School
Santa Rosa, CA06.1997
Some College (No Degree) - Automotive Technology
Santa Rosa Junior College
Santa Rosa, CASkills
- Multiple Priorities Management
- Customer Service
- System Installation
- Component Troubleshooting
- Problem and Issue Resolution
- Equipment Inspection
- Troubleshooting and Diagnosis
- Installation and Repair
- Mechanical Abilities
- Technical Support
- Scheduling and Coordination
- Diagnostics Expertise
- Appliance Repair
- Troubleshooting Skills
- Preventive Maintenance
- Equipment Calibration
- Professional and Courteous
- Equipment Calibration
- Troubleshooting and Analysis
- Hand Tool Expertise
- Operating Test Equipment
Address
2855 Tachevah dr #3
Timeline
Experienced Field Service Technician
P&D Appliance
02.2021 - Current
Field Service Technician/Owner/Operator Technician
Pro Appliance Repair LLC
06.2014 - Current
Field Service Technician
P&D Appliance repair
10.2008 - 02.2011
Field Service Technician
Food equipment repair
01.2008 - 10.2008
Field Service Technician
Marin Restaurant Repair
02.2003 - 12.2007
Universal EPA License - Commercial Refrigeration
ESCO Institute
High School Diploma -
Montgomery High School
Some College (No Degree) - Automotive Technology
Santa Rosa Junior College