Brendan White
Arnold,Missouri
Summary
Detail-oriented professional with an Associate's Degree in Business Administration, ready to transition into a sales role within the leasing sector. Currently possesses a strong understanding of business operations and extensive real-world experience in managing customer relationships and utilizing strong interpersonal skills. Previous roles showcased a proven track record of exceeding expectations through effective upselling techniques. Motivated to expand sales experience, focused on personal growth and development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Brick House Tavern + Tap
Chesterfield, MO
03.2024 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions and recommended specials to increase profits.
Professional Development
N/A
St Louis, MO
09.2023 - 03.2024
- During this period, I seized the opportunity to concentrate on my Business Administration studies, which provided me with a deeper understanding of sales and equipped me with the latest industry knowledge.
Server /Server Assistant
Uncle Julio's Restaurant
Frontenac, MO
07.2021 - 09.2023
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Worked with management to coordinate special functions and events.
- Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
Education
Associate of Arts - Business Administration
Saint Louis Community College
St. Louis, MO05-2024
Skills
- Salesforce Software Proficiency
- Microsoft Software Proficiency
- Interpersonal communications
- Coaching and mentorship
- Event coordination
- Attention to Detail
Affiliations
- Traveling
- Shopping
- Interior Design
- Networking
Accomplishments
- Organized and executed over 20 events including corporate baby showers, birthday parties, and fellowships; received high praise from the company's executives and managers for exceptional attention to detail and overall success of the event.
- Mentored and coached over 10 colleagues in operational duties, enhancing team efficiency and overall performance within my tenure of the company.
Certification
- Certified Salesforce Sales Operations Professional - In Progress - Expected Completion [Dec, 2024]
Volunteering
Volunteer - DECA Inc Not-for-Profit [Nov, 2018]
References
References available upon request.
Timeline
Server
Brick House Tavern + Tap
03.2024 - Current
Professional Development
N/A
09.2023 - 03.2024
Server /Server Assistant
Uncle Julio's Restaurant
07.2021 - 09.2023
- Certified Salesforce Sales Operations Professional - In Progress - Expected Completion [Dec, 2024]
Associate of Arts - Business Administration
Saint Louis Community College
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