Brendan Windham
Las Vegas,NV
Summary
Developed exceptional customer service and teamwork skills in fast-paced coffee shop environment. Demonstrates proficiency in managing tasks efficiently and maintaining high standards of quality. Seeking to transition into new field where these skills can contribute to organizational success. Offering reliable and positive attitude with strong willingness to learn and grow in customer-focused environment. Delivers quick understanding of customer service best practices and basic inventory tasks. Ready to use and develop communication and organizational skills in Courtesy Clerk role.
Overview
3
3
years of professional experience
Work History
Coffee Barista
Smiths Food And Drug
Henderson, NV
01.2025 - Current
- Crafted high-quality beverages in fast-paced environment, ensuring consistency and customer satisfaction.
- Operated coffee brewing equipment, maintaining cleanliness and adherence to safety standards.
- Assisted customers with orders, providing knowledgeable recommendations for menu items.
- Resolved customer complaints effectively, enhancing overall shopping experience at location.
- Collaborated with team members to maintain store cleanliness and presentation standards.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Courtesy Clerk
Smiths Food And Drug
Henderson, NV
12.2024 - Current
- Assisted customers with inquiries and product location to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to restock items during peak hours for customer satisfaction.
- Adhered to safety protocols while handling products and maintaining a safe shopping environment.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
Team Member
Port of Subs
Henderson, NV
06.2023 - 06.2024
- Prepared high-quality sandwiches and salads to meet customer specifications.
- Maintained cleanliness and organization of workstations for efficient service delivery.
- Assisted in training new team members on food preparation and safety protocols.
- Collaborated with team to ensure timely order fulfillment during peak hours.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Adhered to health and safety regulations, ensuring compliance in food handling practices.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Education
High School Diploma -
Coronado High School
Henderson, NV04-2024
Skills
- Order taking
- Beverage preparation
- Workplace safety
- Drink customization
- Cleanliness standards
- Customer experience management
- Food safety oversight
- Team player
- Time management
Timeline
Coffee Barista
Smiths Food And Drug
01.2025 - Current
Courtesy Clerk
Smiths Food And Drug
12.2024 - Current
Team Member
Port of Subs
06.2023 - 06.2024
High School Diploma -
Coronado High School