Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Customer Service Associate Cashier
HEB Grocery Store
01.2020 - 02.2024
Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
Collaborated with team members to maintain adequate inventory levels, contributing to optimal store operations.
Demonstrated flexibility by assisting in other departments as needed, supporting overall store success.
Efficiently managed register functions such as opening/closing procedures, drawer audits, and cash handling best practices.
Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
Streamlined processes for improved customer experiences and reduced wait times.
Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
Peer Tutor
UTSA
08.2021 - 04.2024
Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
Clarified difficult concepts through the use of step-by-step explanations, leading to increased understanding for learners.
Organized group study sessions for complex subjects, enabling collaborative problem-solving and peer-led learning opportunities.
Developed a rapport with students, fostering strong relationships that facilitated open communication and improved learning outcomes.
Community Outreach Volunteer
San Antonio Food Bank / Hill Country Daily Bread
06.2018 - Current
Collaborated with team members to develop targeted outreach strategies, addressing specific community needs in a timely manner.
Coordinated with other volunteers to ensure smooth implementation of outreach projects, fostering a collaborative work environment and increased efficiency.
Promoted volunteer opportunities within the organization, resulting in an expanded volunteer base and increased service for the community.
Established and maintained local connections and worked to improve relationships in the community.
Pet Foster Care Provider
Animal Care Services
08.2015 - Current
Collaborated effectively with shelter staff to ensure comprehensive care for all animals under my care.
Communicated efficiently with shelter staff to design and implement behavioral modification plans for animals with specific needs, resulting in improved behavior and increased adoptions.
Enhanced community awareness of shelter programs and events through active participation in outreach activities.
Participated in fundraising events aimed at generating support for the ongoing operations of the animal shelter facility.
Education
BBA - Actuarial Science
The University of Texas At San Antonio
San Antonio, TX
05.2024
Skills
Analytical Thinking
Excellent Communication
Time Management
Process Improvement
Self Motivation
Organizational Skills
Team Collaboration
Attention to Detail
Decision-Making
Adaptability and Flexibility
Problem-solving aptitude
Multitasking
Accomplishments
Golden Key International Honour Society Top 15%
UTSA Cum Laude Graduate
HEB Employee of the Month
Timeline
Peer Tutor
UTSA
08.2021 - 04.2024
Customer Service Associate Cashier
HEB Grocery Store
01.2020 - 02.2024
Community Outreach Volunteer
San Antonio Food Bank / Hill Country Daily Bread
06.2018 - Current
Pet Foster Care Provider
Animal Care Services
08.2015 - Current
BBA - Actuarial Science
The University of Texas At San Antonio
Similar Profiles
Anaiha ZunigaAnaiha Zuniga
Curbie at HEB Grocery StoreCurbie at HEB Grocery Store