Hardworking and reliable employee with wide variety of experiences. Talent with relationship building, customer service and customer retention. Attention to detail and accuracy.
Overview
27
27
years of professional experience
Work History
Courier
FedEx Express
North Platte, NE
09.2018 - Current
Loaded and unloaded cargo from trucks, vans, and containers.
Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Followed safety protocols when loading, unloading, driving, and delivering items.
Sorting and organizing packages for efficient delivery.
Delivered items to residential addresses within specified time frames.
Provided excellent customer service by answering questions about delivery status.
Clubhouse Manager
Cozad Country Club
Cozad, NE
03.2018 - 08.2024
Created and maintained a budget for clubhouse expenditures.
Managed daily operations of the clubhouse, including scheduling staff, ordering supplies, and ensuring compliance with health codes.
Organized special events at the clubhouse, such as golf tournaments, fundraisers, and receptions.
Provided oversight to all personnel working in the clubhouse.
Performed administrative tasks, such as filing paperwork and preparing reports.
Hired, trained, and supervised staff to ensure proper service standards were met.
Sales Consultant
Bill Summers Ford
North Platte, NE
03.2017 - 03.2018
Developed and maintained relationships with clients to increase sales revenue.
Analyzed customer needs and preferences to recommend appropriate products.
Provided detailed product information to customers, including features, prices, and availability.
Locomotive Engineer
Union Pacific
North Platte, NE
11.1997 - 02.2017
Checked paperwork related to cargo being transported for accuracy and completeness prior to departure.
Managed safe operation of train by monitoring weather conditions, track switches, and signal lights.
Operated locomotive in accordance with Federal Railroad Administration regulations.
Inspected locomotive daily to ensure compliance with safety standards.
Conducted pre-trip inspections of the engine, brakes, and other systems before each trip.
Education
Some College (No Degree) - Business Administration
Mid-Plains Community College
North Platte, NE
Some College (No Degree) - Business Administration
Midland University
Fremont, NE
Skills
Customer Engagement
Account Management
Relationship Building
Scheduling and Coordination
Budgeting and finance
Problem-solving abilities
Adaptability and Flexibility
Problem-Solving
Multitasking
Product Sales
Excellent communication skills
References
Tim Hansen, Cozad Country Club Member, retired teacher, 308-529-2765
Pat Smith, former co-worker, 308-534-8117
John Halvorsen, Owner L.O.F.T. Golf, 860-250-5457
Affiliations
Avid golfer, fisherman and photographer.
Timeline
Courier
FedEx Express
09.2018 - Current
Clubhouse Manager
Cozad Country Club
03.2018 - 08.2024
Sales Consultant
Bill Summers Ford
03.2017 - 03.2018
Locomotive Engineer
Union Pacific
11.1997 - 02.2017
Some College (No Degree) - Business Administration
Mid-Plains Community College
Some College (No Degree) - Business Administration