Summary
Overview
Work History
Education
Skills
Professional Development
References
Affiliations
Timeline
Generic

BRENDA S. GROSS

Saco,Maine

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

38
38
years of professional experience

Work History

Long Term Disability Clinical Consultant

Sun Life Financial
04.2018 - Current
  • Mentored junior staff members, fostering a supportive learning environment that encouraged growth and skill development.
  • Assisted in the implementation of new clinical programs designed to enhance service offerings and meet evolving patient needs.
  • Leveraged analytical skills to interpret complex information effectively while offering actionable insights based on presented data to the healthcare team.
  • Assisted in the development of educational materials for case managers ensuring they had accurate information and resources necessary to manage their conditions effectively.

Director Clinical and Vocational Service

Unum
11.2004 - 04.2018
  • Demonstrating reliable, responsive, and timely written and verbal communication as well as ensuring adherence to all Benefit Operations Service Standards
  • Increased company revenue by streamlining processes and implementing cost-saving measures.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.

Supervisor of Clinical Services/ Healing at Home Program

VNA Home Health Care
01.2003 - 01.2004
  • Provide direct supervision to 54 healthcare professionals
  • Responsible for the hiring, educating and training of new staff

Perianesthesia Staff Nurse / Charge Nurse

Southern Maine Medical Center
01.1999 - 01.2003
  • Responsible for providing direct nursing care with perianesthesia patients
  • ACLS and Conscious Sedation certification
  • Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.

Branch Supervisor

Community Heath Services
01.1997 - 01.1998
  • Provide direct supervision to 24 healthcare professionals
  • Successfully served as a clinical resource as well as preceptor for staff
  • Led team meetings to share updates, discuss performance metrics, and set goals for improvement.

Staff Nurse III/Clinical Preceptor

Androscoggin Home Health
01.1992 - 01.1997
  • Responsible for providing direct nursing care in accordance with the established policies, procedures, and protocols of the health care organization
  • Developed Community based geriatric exercise program
  • Staffed flu clinics.

Charge Nurse

Rumford Community Hospital
01.1990 - 01.1992


  • As Charge nurse, responsible for daily assignments medical-surgical clinical staff.
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.

Staff Nurse/ Recovery Room Nurse

Maine Medical Center
01.1986 - 01.1990
  • Worked on Medical Surgical floor, Recovery Room and Burn unit.
  • Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.

Education

Bachelor’s of Science in Nursing -

Saint Joseph’s School of Nursing
Standish, Maine

Registered Nurse -

Mercy Hospital School of Nursing
Portland, Maine

Skills

  • Quality Improvement
  • Clinical Education
  • Project Management
  • Problem Solving

Professional Development

  • Sun Life Claims Innovation Lab Clinical Representative
  • United Way York County Loan Executive
  • Graduate Aspiring Leadership Program
  • Outstanding Leadership Award
  • Chair Education Committee
  • Collaboration and Partnership Award
  • Certified Nurse Case Manager
  • Former member of the Maine Society and American Society of Perianesthesia Nurses
  • Employee of the Year, Androscoggin Home Health
  • Maine Homecare Alliance, Rural Nurse of the Year

References

Professional references provided upon request

Affiliations

  • Certified Nurse Case Manager

Timeline

Long Term Disability Clinical Consultant

Sun Life Financial
04.2018 - Current

Director Clinical and Vocational Service

Unum
11.2004 - 04.2018

Supervisor of Clinical Services/ Healing at Home Program

VNA Home Health Care
01.2003 - 01.2004

Perianesthesia Staff Nurse / Charge Nurse

Southern Maine Medical Center
01.1999 - 01.2003

Branch Supervisor

Community Heath Services
01.1997 - 01.1998

Staff Nurse III/Clinical Preceptor

Androscoggin Home Health
01.1992 - 01.1997

Charge Nurse

Rumford Community Hospital
01.1990 - 01.1992

Staff Nurse/ Recovery Room Nurse

Maine Medical Center
01.1986 - 01.1990

Bachelor’s of Science in Nursing -

Saint Joseph’s School of Nursing

Registered Nurse -

Mercy Hospital School of Nursing

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BRENDA S. GROSS