BRENDA S. GROSS
Saco,Maine
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
38
38
years of professional experience
Work History
Long Term Disability Clinical Consultant
Sun Life Financial
Portland, ME
04.2018 - Current
- Mentored junior staff members, fostering a supportive learning environment that encouraged growth and skill development.
- Assisted in the implementation of new clinical programs designed to enhance service offerings and meet evolving patient needs.
- Leveraged analytical skills to interpret complex information effectively while offering actionable insights based on presented data to the healthcare team.
- Assisted in the development of educational materials for case managers ensuring they had accurate information and resources necessary to manage their conditions effectively.
Director Clinical and Vocational Service
Unum
11.2004 - 04.2018
- Demonstrating reliable, responsive, and timely written and verbal communication as well as ensuring adherence to all Benefit Operations Service Standards
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
Supervisor of Clinical Services/ Healing at Home Program
VNA Home Health Care
01.2003 - 01.2004
- Provide direct supervision to 54 healthcare professionals
- Responsible for the hiring, educating and training of new staff
Perianesthesia Staff Nurse / Charge Nurse
Southern Maine Medical Center
01.1999 - 01.2003
- Responsible for providing direct nursing care with perianesthesia patients
- ACLS and Conscious Sedation certification
- Optimized resource allocation across multiple tasks by effectively prioritizing workload based on deadlines or urgency levels.
Branch Supervisor
Community Heath Services
01.1997 - 01.1998
- Provide direct supervision to 24 healthcare professionals
- Successfully served as a clinical resource as well as preceptor for staff
- Led team meetings to share updates, discuss performance metrics, and set goals for improvement.
Staff Nurse III/Clinical Preceptor
Androscoggin Home Health
01.1992 - 01.1997
- Responsible for providing direct nursing care in accordance with the established policies, procedures, and protocols of the health care organization
- Developed Community based geriatric exercise program
- Staffed flu clinics.
Charge Nurse
Rumford Community Hospital
01.1990 - 01.1992
- As Charge nurse, responsible for daily assignments medical-surgical clinical staff.
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
Staff Nurse/ Recovery Room Nurse
Maine Medical Center
01.1986 - 01.1990
- Worked on Medical Surgical floor, Recovery Room and Burn unit.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Education
Bachelor’s of Science in Nursing -
Saint Joseph’s School of Nursing
Standish, MaineRegistered Nurse -
Mercy Hospital School of Nursing
Portland, MaineSkills
- Quality Improvement
- Clinical Education
- Project Management
- Problem Solving
Professional Development
- Sun Life Claims Innovation Lab Clinical Representative
- United Way York County Loan Executive
- Graduate Aspiring Leadership Program
- Outstanding Leadership Award
- Chair Education Committee
- Collaboration and Partnership Award
- Certified Nurse Case Manager
- Former member of the Maine Society and American Society of Perianesthesia Nurses
- Employee of the Year, Androscoggin Home Health
- Maine Homecare Alliance, Rural Nurse of the Year
References
Professional references provided upon request
Affiliations
- Certified Nurse Case Manager
Timeline
Long Term Disability Clinical Consultant
Sun Life Financial
04.2018 - Current
Director Clinical and Vocational Service
Unum
11.2004 - 04.2018
Supervisor of Clinical Services/ Healing at Home Program
VNA Home Health Care
01.2003 - 01.2004
Perianesthesia Staff Nurse / Charge Nurse
Southern Maine Medical Center
01.1999 - 01.2003
Branch Supervisor
Community Heath Services
01.1997 - 01.1998
Staff Nurse III/Clinical Preceptor
Androscoggin Home Health
01.1992 - 01.1997
Charge Nurse
Rumford Community Hospital
01.1990 - 01.1992
Staff Nurse/ Recovery Room Nurse
Maine Medical Center
01.1986 - 01.1990
Bachelor’s of Science in Nursing -
Saint Joseph’s School of Nursing
Registered Nurse -
Mercy Hospital School of Nursing