Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Enterprise Truck Rental
Thornton, CO
11.2023 - Current
Management of Customer Service, Sales, Marketing, and overall Operations.
Develop, plan and actively participate in Branch sales and marketing efforts to increase and improve business.
Numerous top rankings in customer service and achievements in overall balance business matrix ranking top amongst my peers in the region.
Review and analyze reports, financial statements, and billing.
Manage operations with yearly revenue of over 1.9 million.
Reduced Loss per Unit amount by 40% below the national Enterprise level.
Delivered polished and informative presentations to highlight products and close consistent sales.
Management Trainee
Enterprise Rent-A-Car
Broomfield, CO
04.2023 - 11.2023
Deliver superior customer service by exceeding customers expectations with average scores of 91%, regionally ranking in top 3 monthly.
Effectively communicate with customers, vendors and co-workers to maximize sales, customer service experience, and operational plans.
Consistently met sales goals by using proper techniques to meet monthly sales goals.
Marketed and built relationships to develop new business and maintain current relationships to meet growth goals.
Contributed to annual store sales of $1.2 million per year and increased operational profit by controlling cost and increasing revenue.
Operations Specialist
Open Sky Wilderness Therapy
Durango, CO
04.2022 - 10.2022
Motivated and trained employees to maximize team productivity.
Assisted various departments with change by communicating new improvement plans and expectations.
Streamlined transportation which directly resulted in $225k more profit from prior year.
Managed vehicle fleet, transportation, communications systems, base camp locations, and administrative facilities.