Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brenden Gill

Hamilton,OH

Summary

In the time that I've been given, albeit in fast food, I've worked my way up in the ranks and learned plenty about how to actively communicate within the workplace. Thanks to my experience with being a service manager at the Oxford Chipotle, I've also learned a lot on how to speak to customers and help them out in a timely, efficient, and respectful manner. I'm always looking for ways to make life easier for everyone. Not only that, but I've worked with computers my entire life and have worked on them as a hobby! Thanks to school, I've expanded basic knowledge into the programming languages Java and Python. I've also worked plenty with Microsoft Office.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

Canes Chicken Fingers
11.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Service Manager

Chipotle
04.2020 - 11.2023
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Resolved customer complaints in professional and timely manner.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Monitored service staff performance and provided feedback for improvement.

Crew Member

Mcdonald's
07.2019 - 04.2020
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Associate of Science - Information Technology

Miami University Regionals
Hamilton, OH
12.2023

Skills

  • Customer Engagement
  • Health Code Compliance
  • Customer Service
  • Store Opening and Closing
  • Cash Handling
  • Crew Leadership
  • Valid Driver's License
  • Teamwork and Collaboration
  • Clear Communication
  • Time Management

Certification

ICAgile Certified Professional Certification


ICAgile Certified Professional - Agile Product Ownership


ICAgile Certified Professional - Agile Project and Delivery Management

Timeline

Crew Member

Canes Chicken Fingers
11.2023 - Current

Service Manager

Chipotle
04.2020 - 11.2023

Crew Member

Mcdonald's
07.2019 - 04.2020

Associate of Science - Information Technology

Miami University Regionals

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Brenden Gill