Brenden Leverett
Frisco,TX
Summary
Enthusiastic and reliable, takes pride in providing excellent customer service and creating memorable and fun experiences for all customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Assistant Restaurant Manager
CUT! BY CINEMARK
Frisco, TX
08.2019 - Current
- Monitored customer service standards and took corrective action when needed.
- Provided leadership and direction to restaurant employees.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Managed and oversaw a team of up to 30 employees simultaneously.
- Monitored inventory levels and placed orders as needed to maintain optimal stock levels.
- Served as point of contact for guest concerns, promptly resolving any issues to ensure overall satisfaction.
Bartender/Server
EL PATIO MEX-TEX
Lewisville, TX
01.2023 - 10.2023
- Developed working relationships with customers and staff.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
- Resolved customer complaints and inquiries in a timely manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Stocker
MARKET STREET
Coppell, TX
08.2018 - 03.2019
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Provided assistance to customers with locating items.
- Maintained a clean and orderly work environment.
- Assisted in unloading trucks, checking in merchandise, and transporting products to appropriate locations within the store.
- Sorted pallets and containers, ensuring proper organization and transport of items to the sales floor for stocking.
Education
High School Diploma -
Ray Braswell High School
Little Elm05.2019
Skills
- Customer Service
- Guest Satisfaction
- Attending Multiple Customers
- Patron Rapport
- Suggestive Selling
- Shift Management
- Staff Training and Development
- Inventory Control
Timeline
Bartender/Server
EL PATIO MEX-TEX
01.2023 - 10.2023
Assistant Restaurant Manager
CUT! BY CINEMARK
08.2019 - Current
Stocker
MARKET STREET
08.2018 - 03.2019
High School Diploma -
Ray Braswell High School
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