Summary
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Brenden Mahan

Brenden Mahan

Guthrie,OK

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Work History

Front of House Team Member

Chick-fil-A
Edmond, OK
11.2020 - 07.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Assisted servers with delivering food, filling beverages and retrieving items for guests.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Helped guests at tables when in need of assistance.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Kept hostess station neat and clean with well-stocked supplies.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Helper

TekPartners
Stillwater, OK
05.2021 - 09.2021
  • Used hand trucks, scissor lifts to complete tasks and transport items.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Interacted daily with various project managers, subcontractors and municipal inspectors to complete construction projects.
  • Loaded and unloaded building materials used for construction.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Pulled wire through conduits and through holes in walls and floors.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Laborer

Helfrich Brothers Boiler Works
Lawrence, MA
09.2021 - 11.2021
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Prepared job sites by removing debris and setting up materials and tools.
  • Performed general housekeeping and cleaning tasks.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Organized materials, tools and equipment to supply team members.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Read and understood orders to accurately measure, cut and lay out needed materials.
  • Learned basic carpentry, painting and plastering.
  • Maintained and repaired facilities, equipment and tools.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Performed maintenance and repair of buildings and facilities.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Visited work sites to upgrade components, boiler tubes and ductwork.
  • Utilized welding equipment and grinder tools to safely complete predetermined operations .
  • Maintained compliance with all safety procedures from both client and employer.
  • Measured old structural parts or assemblies to determine dimensional requirements of replacements parts.
  • Used hand signals to notify crane operator to lift components to specific positions.
  • Marked reference points for columns or plates on foundations using master straightedge.

Warehouse Associate

Amazon
Oklahoma City, OK
01.2022 - 08.2022
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Wrapped pallets in shrink wrap prior to loading.
  • Compared received packages against shipping documents.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using pallet jacks.
  • Supervised and trained new staff in performing census.

Material Handler

GXO Logistics
Midwest city, Ok, OK
08.2022 - 09.2023
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Helped train new employees in safe practices and warehouse procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.

Education

High School Diploma -

Epic Charter Schools
Oklahoma City
05.2020

Skills

  • Microsoft Word
  • Attention to Detail
  • Customer Relationships
  • Customer Service
  • Problem Solving
  • Shipping Procedures
  • Customer-Oriented
  • Critical Thinking
  • Heavy Lifting
  • Motivated Team Player
  • Safety Procedures
  • Productivity and Time Management

Timeline

Material Handler

GXO Logistics
08.2022 - 09.2023

Warehouse Associate

Amazon
01.2022 - 08.2022

Laborer

Helfrich Brothers Boiler Works
09.2021 - 11.2021

Helper

TekPartners
05.2021 - 09.2021

Front of House Team Member

Chick-fil-A
11.2020 - 07.2021

High School Diploma -

Epic Charter Schools

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Brenden Mahan