Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Brenden Overzet

Lakewood,WA

Summary

Reliable Shop Clerk offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and sales. Successful at upselling target items and giving customer positive experiences to ensure loyalty and repeat business. Cashier experience in high-end retail operations. Professional and friendly with outstanding customer service and always growing sales abilities.

Overview

8
8
years of professional experience

Work History

Cashier

Loves Travel Stop
Fife, WA
11.2022 - 01.2023
  • Addressed customer needs and made product recommendations to increase sales.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Upsold additional products and services to customers, increasing revenue.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier

Arco Gas Station
Tacoma, WA
03.2022 - 10.2022
  • Welcomed customers and helped determine and satisfy their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Counted up and down cash drawer at start and end of each shift.
  • Set up new product displays each week with new merchandise.
  • Performed cash, card and check transactions to complete customer purchases
  • Learned duties for various positions and provided backup at key times

Sales Assistant

Tristate Roofing
Tacoma, WA
01.2019 - 09.2021
  • Met existing customers to review current services and expand sales opportunities.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Built relationships with 100s of customers and community members to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Roofer

NJ Roofing & Construction
Lakewood, WA
09.2014 - 07.2020
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings
  • Trained and oversaw employees in roofing system installations.
  • Inspected roofs and identified deficiencies for repair cost estimation.
  • Managed inventory of roofing supplies and materials.
  • Consistently stayed under budget by monitoring job progress and controlling costs.
  • Managed inventory of roofing supplies and materials

Education

GED -

Lakewood Career Academy
Lakewood
2015

Skills

  • Cash Management
  • Merchandise Restocking
  • Adaptable and Flexible
  • Cooperative Attitude
  • Sales Expertise
  • Time Management Skills
  • Product Knowledge
  • Social Perceptiveness
  • Customer Service Excellence

Timeline

Cashier

Loves Travel Stop
11.2022 - 01.2023

Cashier

Arco Gas Station
03.2022 - 10.2022

Sales Assistant

Tristate Roofing
01.2019 - 09.2021

Roofer

NJ Roofing & Construction
09.2014 - 07.2020

GED -

Lakewood Career Academy

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Brenden Overzet