Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
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Brenden Reynaga

Clover,CA

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Experience includes fast-paced assembly line work. Proven skills in managing parts, running machines and performing quality inspections. Additional strengths include welding, housekeeping and problem-solving.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Harbor Freight Tools
08.2022 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

Retail Sales Associate

Big 5 Sporting Goods
08.2021 - 08.2022
  • Part-time
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Warehouse Associate

Amazon Fulfillment Center
07.2020 - 07.2021
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Worked safely around moving machinery.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

Graduation Diploma - Welding Technician/Fabricator

Institute of Technology
Clovis, CA
04-2023

GED -

Clovis High School
Clovis, CA
05-2019

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Welding Inspection Procedures
  • Welding safety
  • Welding Positions
  • Oxyacetylene Welding
  • Gas welding techniques
  • Welding Equipment Setup
  • Welding and Brazing Techniques
  • Welding

Accomplishments

  • Managed 1000+ guests daily with exceptional customer service, resulting in a high customer satisfaction rate.
  • Utilized strong time management skills to coordinate seating arrangements, leading to a decrease in wait times and improved customer service.
  • Cooking food above standard and making wait times low to ensure customer satisfaction.
  • Socializing with customers to gather feedback and insights, leading to the implementation of new features that boosted customer engagement.
  • Upsold menu items and beverages to customers, contributing to an increase in average check size and boosting overall sales for the restaurant.
  • Cleaning the work area after closing hours and helping with closing and opening the restaurant.
  • Preparing food for open hours to ensure that the food is safe and ready for customers.
  • Increased average table turnover rate through efficient service and timely delivery of orders, resulting in improved customer satisfaction and higher revenue for the restaurant.
  • Positive customer feedback on service quality, leading to increased repeat business and an enhanced reputation for the restaurant.

Certification

  • OSHA 10 Hour Certification
  • OSHA 10 Hour logged Training Sessions (California)

Timeline

Retail Sales Associate

Harbor Freight Tools
08.2022 - Current

Retail Sales Associate

Big 5 Sporting Goods
08.2021 - 08.2022

Warehouse Associate

Amazon Fulfillment Center
07.2020 - 07.2021

Graduation Diploma - Welding Technician/Fabricator

Institute of Technology

GED -

Clovis High School
Brenden Reynaga