Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenden Voigt

Rapid City,SD

Summary

Proven leader with a track record of enhancing customer satisfaction and driving sales growth at Menards Inc. Leveraged decision-making and sales expertise to develop innovative promotions, resulting in increased foot traffic. Excelled in customer service and problem-solving, ensuring seamless operations and positive visitor experiences. Achieved notable revenue generation through strategic management and collaboration.

Overview

6
6
years of professional experience

Work History

State Park Gate Attendant

Custer State Park
03.2019 - 08.2019
  • Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
  • Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
  • Maintained a clean and inviting environment at the entrance gate, setting a positive first impression for visitors.
  • Provided essential information on park rules, regulations, and safety guidelines to ensure visitor compliance.
  • Disbursed and recorded appropriate gate passes.
  • Collaborated with park rangers and security personnel to promptly address any visitor concerns or issues.
  • Contributed to increased revenue generation by accurately collecting entrance fees and promoting park services.

Pet & Grocery Specialist

Menards Inc. - Home Improvement
08.2019 - 04.2020
  • Enhanced store appearance through diligent stocking, facing, and rotation of products on shelves.
  • Assisted customers with locating items and answering product-related questions for informed purchasing decisions.
  • Ensured compliance with food safety standards by maintaining proper storage conditions for perishable items.
  • Coordinated with vendors on deliveries, ensuring prompt receipt of goods while minimizing discrepancies between orders placed versus received.
  • Improved customer satisfaction by providing efficient and friendly service in the grocery department.
  • Maintained accurate pricing signage to ensure clear communication of item costs for customers'' convenience.
  • Collaborated with team members to maintain a clean and organized work environment, contributing to overall store success.

Apprentice Electrician

Muth Electric Inc
05.2020 - 10.2021
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.

Department Manager

Menards Inc. - Home Improvement
10.2021 - 04.2023

•Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

•Developed and executed innovative promotions, driving increased foot traffic and sales.

•Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

•Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

•Maintained a professional work environment by addressing conflicts proactively and fostering open communication among team members.

Department Manager

Menards Inc. - Home Improvement
04.2023 - 08.2024

•Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

•Developed and executed innovative promotions, driving increased foot traffic and sales.

•Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.

•Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

•Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.

•Maintained a professional work environment by addressing conflicts proactively and fostering open communication among team members.

Department Manager

Menards Inc. - Home Improvement
08.2024 - Current
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
  • Developed and executed innovative promotions, driving increased foot traffic and sales.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among team members.

Education

Avon
Avon, SD
03.2019

Skills

  • Customer service
  • Problem-solving
  • Decision-making
  • Task delegation
  • Customer engagement
  • Goals and performance
  • Sales expertise

Timeline

Department Manager

Menards Inc. - Home Improvement
08.2024 - Current

Department Manager

Menards Inc. - Home Improvement
04.2023 - 08.2024

Department Manager

Menards Inc. - Home Improvement
10.2021 - 04.2023

Apprentice Electrician

Muth Electric Inc
05.2020 - 10.2021

Pet & Grocery Specialist

Menards Inc. - Home Improvement
08.2019 - 04.2020

State Park Gate Attendant

Custer State Park
03.2019 - 08.2019

Avon
Brenden Voigt