Brenden Weber
Gilbert,AZ
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
6
6
years of professional experience
Work History
Direct Sales Representative
Aptive Environmental
05.2025 - 08.2025
- Conducted market research and identified potential customers for products.
- Created reports detailing sales progress, customer feedback, and marketing trends.
- Analyzed sales data from past campaigns to identify areas needing improvement.
- Negotiated contracts with vendors and suppliers for purchase of necessary materials and equipment.
- Followed up with customers post-sale to ensure satisfaction with their purchase experience.
- Identified target markets for direct sales campaigns.
Customer Service Representative
Bulwark Exterminating
Mesa, Arizona
05.2020 - 05.2023
- Supervisor Lead Specialist
- Route Auditor Lead Specialist
- Sales Specialist
- Termite Lead Specialist
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
Window Cleaner
Queen Windows
Queen Creek, Arizona
07.2019 - 04.2020
- Cleaned and maintained windows for commercial properties
- Used specialized cleaning equipment such as squeegees, extension poles, and power washers for hard-to-reach windows.
- Delivered high-quality customer service, building strong client relationships and ensuring satisfaction with each job.
Education
High School Diploma -
Higley High School
Gilbert, AZ05-2021
Some College (No Degree) - Financial Planning
Arizona State University
Tempe, AZSkills
- Customer service
- Sales techniques
- Route auditing
- Data entry
- Computer Skills
- Customer Relations
- Account Management
- Communication
- Multitasking
- Setting Appointments
- Written Communication
- Customer Success
- Customer Satisfaction
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Direct Sales Representative
Aptive Environmental
05.2025 - 08.2025
Customer Service Representative
Bulwark Exterminating
05.2020 - 05.2023
Window Cleaner
Queen Windows
07.2019 - 04.2020
High School Diploma -
Higley High School
Some College (No Degree) - Financial Planning
Arizona State University