Brendon Dodson
Newk's Eatery
Newnan,GA
1
Certification
5
years of professional experience
Results-driven professional known for guest experience management and compliance adherence. Skilled in training and development, with a strong focus on improving team performance and ensuring quality controls that enhance service excellence, food safety, and operational efficiency.
Work History
Associate General Manager
1 Year 4 Months- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored staff to enhance team performance and service quality.
- Conducted regular audits of food safety practices to ensure regulatory compliance and maintain standards.
- Oversaw quality controls and initiatives to improve food safety, customer satisfaction, and work productivity.
- Analyzed sales data to identify trends and inform menu adjustments for better profitability.
Food Safety Supervisor
3 Years 10 Months- Ensured compliance with food safety regulations through regular inspections and audits.
- Developed training materials to enhance team understanding of safety protocols and best practices.
- Led staff training sessions on sanitation procedures, boosting overall compliance rates significantly.
- Mentored junior staff in proper food handling techniques, fostering a culture of safety awareness.
- Reduced risk of foodborne illnesses through diligent monitoring and enforcement of proper sanitation practices.
Education
- Business Management
Skills
Guest experience management
Operations management
Quality controls
Profitability optimization
Team leadership expertise
Training and development background
Employee relations
Staff management
Customer retention
Workflow coordination
Staff development
Certification
- ServSafe Certification License: August 2024 - Present
- CPR Certification: August 2021 - August 2025
Timeline
Associate General Manager
Newk's Eatery
02.2025 - CurrentRead More
Food Safety Supervisor
Chick-fil-A
04.2021 - 02.2025Read More
University of Tennessee
from Business Management
Read More