BRENDON KHALID
Brooklyn
Summary
Server with 12+ years of experience in customer service, seeking a position where my extensive experience and proven record of success will be a great addition to your team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Bartender
Medium Rare
New York City , NY
08.2024 - Current
- Upheld high standards of sanitation in accordance with health department regulations.
- Prepared drinks according to standard recipes.
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
Server
Six Point Brewery
New York City
12.2023 - 06.2024
- Serve food and beverages with a positive demeanor, enhancing guest satisfaction
- Assist patrons in making informed food and beverage choices, ensuring dietary needs are met
- Efficiently present orders, maintaining prompt service and high standards
- Communicate special requests and dietary needs to kitchen staff, ensuring accurate meal preparation
- Maintain table settings and respond to patron needs, ensuring a seamless dining experience
FOH Supervisor/Barista
Mah-Ze-Dahr
New York City
10.2022 - 12.2023
- Prepared and served specialty coffee drinks, upselling pastries and cookies to enhance sales
- Greeted customers warmly, fostering brand loyalty through positive interactions
- Maintained a clean, professional dining area, enhancing guest satisfaction
- Trained and coached new baristas, improving team performance
- Managed cash drawer at shift end, ensuring accurate financial reporting
- Promoted to supervisor within the first month, demonstrating leadership and reliability
Restaurant Supervisor
Le Botaniste
New York City
09.2017 - 03.2020
- Directed daily FOH and BOH operations, ensuring smooth and coordinated service
- Recruited, trained, and supervised staff, fostering a motivated and high-performing team
- Ensured delivery of quality customer service, maintaining high satisfaction levels
- Communicated effectively with managers, team members, and customers to resolve issues
Education
Bachelor's Degree - History
University At Buffalo
Buffalo12.2015
Skills
- Customer Service
- Alcohol service
- Food Handlers License
- Independent Work
- Teamwork
Certification
- Food Handlers License
Timeline
Server/Bartender
Medium Rare
08.2024 - Current
Server
Six Point Brewery
12.2023 - 06.2024
FOH Supervisor/Barista
Mah-Ze-Dahr
10.2022 - 12.2023
Restaurant Supervisor
Le Botaniste
09.2017 - 03.2020
Bachelor's Degree - History
University At Buffalo
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