Brendon McCann
Tysons Corner,VA
Summary
Dynamic operations leader with a proven track record at K&T Security Services, driving 50% market share growth and enhancing client retention through innovative process redesign. Expert in budgeting and cost reduction, I excel in cross-functional team leadership, delivering impactful results and fostering collaboration to achieve strategic goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Operations
K&T Security Services
Washington, D.C.
05.2020 - Current
- Directed operations for security firm with 100+ employees, achieving 50% market share growth and 15% efficiency gains across 50+ sites.
- Negotiated contracts with over 25 vendors, resulting in 10% reduction in logistics costs and $75K annual savings.
- Increased client retention by 25% through process redesign focused on feedback, enhancing incident reporting and 24/7 support.
- Managed $3M annual operations budget, identifying waste reduction opportunities that saved $250K over two years.
Program Manager
Strategic Growth Advisors
San Francisco, CA
07.2017 - 05.2020
- Redesigned workflows for clients in regulated industries, achieving 20% efficiency gains, and 15% fewer compliance incidents via inventory tracking systems.
- Led teams of 15+ across IT, HR, and logistics to launch a wellness product line, partnering with the Wounded Warrior Project to serve 1,000+ beneficiaries.
- Allocated resources for a production facility, reducing waste by 18% ($200K annual savings), through data-driven inventory controls.
Data Analyst
Terra Alpha Investments
Middleburg, VA
06.2016 - 06.2017
- Utilized Tableau and SAP to benchmark ESG performance, demonstrating 20% improvement in client resource management and influencing $15M in sustainable investments
- Co-developed 'Environmental Productivity' scoring, outperforming industry indexes by 12% and driving adoption across 10+ Fortune 500 clients
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
Development Officer
The English Lacrosse Association
London, UK
08.2014 - 08.2015
- Coordinated 30+ community sports events, increasing participation by 30% while reducing overhead costs by 15% ($50K saved)
- Collaborated with 12+ schools to launch the UK’s first lacrosse curriculum, achieving 100% student engagement at Reading Boys School
- Worked with volunteers to guide fundraising activities, managed finances and strategized with board members to innovate opportunities to attract new donors.
Education
M.Sc. - Management (Entrepreneurship)
Durham University Business School
UK09.2016
B.A. - History
Colgate University
Hamilton, NY05.2014
Skills
- Operational Strategy & Process Optimization
- Cross-Functional Team Leadership
- Supply Chain & Logistics
- Budgeting & Cost Reduction
- Vendor & Contract Negotiations
- Customer Experience Management
- Data-Driven Decision-Making
- Regulatory Compliance
- Mergers & Acquisitions
Certification
- Project Management Professional (PMP), PMI, 2022
- Lean Six Sigma Green Belt, Process Optimization, 2021
- FEMA/DHS Certifications: Critical Infrastructure Security, Risk Management, Active Shooter Response,
- 2022Texas A&M Engineering Extension Service, The Texas A&M University System: Active Attack Event Response Leadership Certificate, Civilian Response to Active Shooter Events Instructor
U.S. Department of Homeland Security FEMA Emergency Management Institute
· National Security Institute Training: Private Sector Security Course Certificates: IS 906 Workplace Security, IS 907 Active Shooter, IS 912 Retail Security Awareness, IS 914 Surveillance Awareness: What You Can Do, IS 915 Protecting Critical Infrastructure against Insider Threat, IS 916 Critical Infrastructure Security: Theft and Diversion - What You Can Do
- Center for Development of Security Excellence Defense Counterintelligence and Security Agency: Baccalaureate Certificate in Risk Management ED151.PBC, Post-Baccalaureate Certificate in Security Leadership ED152.PBC, Post-Baccalaureate Certificate in Security Management ED153.PBC, Post-Baccalaureate Certificate in Security (Generalist) ED154.PBC, Post-Baccalaureate Certificate for Systems and Operations ED155.PBC
- Licenses: Armed DC Special Police Officer, Maryland Armed Guard, Armed DCJS
References
References available upon request.
Timeline
Director of Operations
K&T Security Services
05.2020 - Current
Program Manager
Strategic Growth Advisors
07.2017 - 05.2020
Data Analyst
Terra Alpha Investments
06.2016 - 06.2017
Development Officer
The English Lacrosse Association
08.2014 - 08.2015
M.Sc. - Management (Entrepreneurship)
Durham University Business School
B.A. - History
Colgate University
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