Dynamic and results-driven professional with extensive experience at Smash Bros, excelling in food safety standards and customer service. Proven ability to lead teams effectively while managing inventory and ensuring high-quality meal preparation. Recognized for enhancing customer satisfaction through personalized service and efficient kitchen operations.
Overview
6
6
years of professional experience
Work History
Cook, Food Prep, Customer Accommodator
Smash Bros
Fountain Valley, California
06.2024 - Current
Prepared ingredients and meals according to standardized recipes and procedures.
Maintained cleanliness and organization of kitchen workspace and equipment.
Assisted in inventory management and restocking of kitchen supplies as needed.
Ensured food safety and sanitation standards were consistently followed during preparation.
Operated kitchen equipment safely, including ovens, grills, and fryers.
Assisted in training new team members on kitchen processes and safety protocols.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Barista Shift Supervisor
Summerfield Milk Tea Bar
Garden Grove, CA
06.2023 - 06.2025
Supervised daily operations and ensured compliance with health and safety standards.
Created a welcoming environment by maintaining cleanliness and organization.
Assisted customers in selecting beverages, providing personalized recommendations.
Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Managed inventory levels, restocking supplies as needed throughout shifts.
Resolved customer complaints in a polite and professional manner.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
Company representative & sales associate
Auto Armor
Irvine, CA
02.2020 - 10.2022
Assisted customers with product inquiries and service options.
Maintained inventory levels and organized stock displays effectively.
Provided customer service support by responding promptly to inquiries and complaints.
Adhered to company policies and procedures regarding customer service standards.
Busser & Dishwasher
Lamppost Pizza
Fountain Valley, CA
02.2021 - 03.2022
Cleaned and reset tables efficiently for new customers.
Assisted servers by delivering food and drinks promptly.
Maintained cleanliness in dining area and restroom facilities.
Supported kitchen staff by restocking supplies as needed.
Communicated with team members to ensure smooth service flow.
Organized utensils, napkins, and condiments for easy access.
Server & Cook
Lamppost Pizza
Fountain Valley, CA
02.2021 - 03.2022
Provided excellent customer service in fast-paced dining environment.
Managed food and drink orders using point-of-sale system.
Collaborated with kitchen staff to ensure timely meal delivery.
Provided exceptional service to high volume of daily customers.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Prepared tables for new guests, ensuring proper setup and presentation.
Education
Associate of Science - Clinical Laboratory Science
Golden West College
Huntington Beach, CA
07-2025
High school Diploma -
Fountain Valley High School
Fountain Valley, CA
Skills
Multitasking and organization
Attention to detail
Problem-solving
Inventory management
Customer service
Food safety standards
Team leadership
Effective communication
Timeline
Cook, Food Prep, Customer Accommodator
Smash Bros
06.2024 - Current
Barista Shift Supervisor
Summerfield Milk Tea Bar
06.2023 - 06.2025
Busser & Dishwasher
Lamppost Pizza
02.2021 - 03.2022
Server & Cook
Lamppost Pizza
02.2021 - 03.2022
Company representative & sales associate
Auto Armor
02.2020 - 10.2022
Associate of Science - Clinical Laboratory Science