Summary
Overview
Work History
Education
Skills
Certification
Nominated 2013 and 2014
Languages
Timeline
DeliveryDriver

Brendy Serrano

Operator Automation
Twin Falls,ID

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Knowledgeable many positions with solid background in food preparation and customer service. Known for maintaining high standards in product quality and hygiene. Demonstrated ability to work efficiently in fast-paced environments and provide excellent customer service.

Overview

38
38
years of professional experience
1
1

Certification Electric Walkie Stacker

Work History

Deli Clerk

Walmart
08.2024 - Current
  • Managed deli inventory and ensured product freshness to meet customer demands.
  • Provided exceptional customer service by assisting with product selection and answering inquiries.
  • Operated slicing and packaging equipment efficiently to prepare deli items for sale.
  • Trained new staff on food safety standards and proper handling techniques to maintain compliance.
  • Collaborated with team members to streamline workflow, improving overall service efficiency.
  • Monitored stock levels and placed orders to ensure continuous availability of popular products.
  • Implemented cleanliness protocols in deli area, enhancing food safety and presentation standards.
  • Resolved customer complaints effectively, fostering a positive shopping experience within the deli department.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Delivery Driver

Instacart Shoppers
08.2024 - Current
  • Providing grocery to the community and in surrounding areas.

Driver

D & S CHECKER CAB
06.2024 - 07.2024
  • Logging, driver for Twin Falls residents, Hospital pick-up, Handed cash and Credit charges

Waitress

Peking Restaurant
02.2023 - 05.2024
  • Seat and Greet Customers, Order taking and Expediting, Providing Superior Customer Service.

Cook

Heritage Assisted Living of Twin Falls
06.2023 - 11.2023
  • Dietary Management, prep, 2 meals 1 snack/1 meal 2 snacks a day, food prep 80 residents.

Cook

The Pocket
01.2023 - 06.2023
  • Food Preparation, Short Hand Cook, Customer Service, Deep cleaning.

Residential house cleaning

Handy Cleaning Service
03.2022 - 01.2023
  • Delivery Cleaning Service, Home/Condo/Mansions.

Waitress

Denny's
01.2019 - 03.2022
  • Stocking Product, expediting orders, Cashier, Training New Hires.

In Home Caregiver

Patricia A Green/R.I.P.
01.2018 - 01.2022
  • Personal Caregiver for friends Mother. Cooked, Cleaned, Dr.'s, Bathed, Gave Ms. Green her Medications as prescribed by Dr.

Sorter

Amazon Warehouse
09.2017 - 12.2017
  • Sorting packages, Moving quickly, Good Communications with Associates, Logistics, Pallet Jacks.

Cashier/Customer Service

711
06.2016 - 06.2017
  • Ordering, Food preparations, Stocking, Cleaning, Security, Cashier.

Backup Receiver/Back-Up Cashier-Supervisor

Sprouts Farmers Market
08.2015 - 06.2016
  • Shipping and Receiving, Inventory, Tags and Labels, Trainer, Cleaning, MsWord, Powerpoint, 50 wpm, 10 Key, Printer, Logs, SP-Sheet, Excel.

Supervisor/Lead F.M.A./Safety Coach/Freezer/Receiving Trainer

Smart and Final
09.2008 - 08.2015
  • Cashier, Trainer, Safety trainer, Fork lifts, Pallet Jacks, Electrical Jack, Leave F.M.A. District 7, Supervisor, orders, superior customer service. Service Deli, Freezer. Stocking, Labeling and pricing. Longing tails and closing manager duties/ The vault, Back-up receiver, New recruits process-training, Ms Word, Power point, 10 Key, Sp sheet, Excel.

Receptionist

Dr. Yu O.D.
10.2007 - 09.2008
  • Booking appointments, Medical Billing, Ordering optical Rx's.

C.S.R. Service Deli

Stater Brothers Markets
06.2004 - 06.2006
  • Providing Superior Customer Service, Ordering product, Cashier, Was asked to participate in 2 Grand openings for the company.

Crew Leader

Blimpie Subs and Salads
04.2003 - 04.2004
  • Food Prep, Training New Hires, Cleaning, Good Customer Service.

Caregiver/Personal Assistant

Deloris/Henry
08.2001 - 06.2003
  • Cooked, Cleaned, Assisted with Medications, Bathing-Live in/Guest house

Crew Member

Taco Bell
05.1997 - 11.1998
  • Training New Hires, Food Prep, Cashier, Drive-thru, Ordering, Stocking, Cook, Cleaning and Providing Superior Customer Service.

Babysitter

B's Baby Sitting
01.1988 - 12.1995
  • I Paid at 10 years of age for my very own C.P.R. training so that I could successfully do my job effectively, Changed diapers, Fed, Cleaned, and Playtime with children.

Education

High school equivalent - General Studies

S.E.L.F. CONT. SCHOOL IRVINE CA
Irvine, CA
06.1997

Skills

  • Serving Experience
  • Restaurant Experience
  • POS (10 years)
  • Cooking
  • Food Preparation
  • Microsoft Word (5 years)
  • Kitchen Experience
  • Food Safety
  • Food Service
  • Busser (10 years)
  • Upselling
  • Microsoft Powerpoint (10 years)
  • Host/Hostess (10 years)
  • Banquet Experience
  • Kitchen Management Experience
  • Food Handling
  • Shift Management
  • Supervising experience
  • Shift management
  • Leadership
  • Recruiting
  • Cash register
  • Sales
  • Food handling
  • Serving
  • Marketing
  • Sales management
  • Restaurant experience
  • Negotiation
  • Customer service
  • Front desk
  • Typing
  • HR sourcing
  • Employee Orientation
  • English and Spanish
  • Fluent
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Cleaning and sanitizing
  • Safe food handling practices
  • Food preparation
  • Food safety
  • Meat slicing expertise
  • Food preparations
  • Safe food handling
  • Equipment safety
  • Sanitation practices
  • Hospitality service expertise
  • Order taking accuracy
  • Menu memorization
  • Flexible schedule
  • Work area maintenance
  • Equipment use
  • Heavy lifting
  • Proper food handling
  • Pricing and shelf labeling
  • Platter and tray preparation
  • Merchandising displays
  • Food safety compliance
  • Cash handling proficiency
  • POS system operation
  • Food sales and promotion
  • Product stocking and rotation
  • Cash handling
  • Inventory rotation
  • Cross-selling products and services
  • Food running
  • Product knowledge
  • Product rotation
  • Register operations
  • Equipment operation
  • Data entry
  • Product displays and showcases
  • Performance improvement
  • Inventory checks
  • Inventory control
  • Cash register operation
  • Order discrepancy reporting
  • Product recommendations
  • Accurate money handling
  • Interactive communication skills
  • Inventory counts
  • Ordering procedures
  • Sales expertise
  • Quality inspections
  • Beverage preparation
  • Point of sale operation
  • Product presentation
  • Product merchandising
  • Sales proficiency
  • Inventory oversight
  • Point of sale proficiency
  • ServSafe certification
  • Product sampling
  • Personal shopping
  • Food safety standards
  • Weights and measurements
  • Menu planning assistance
  • Allergen awareness
  • Equipment monitoring
  • Organizational growth
  • Verbal and written communication
  • Table setting
  • Loading and unloading
  • Food services
  • Shrink control
  • Salad preparation
  • Stocking of food cases
  • Machine safety
  • Deli equipment operation
  • Cheese aging
  • Sanitation and safety standards
  • Hospitality and accommodation
  • Preparing food items
  • Effective customer communication
  • Point of sale systems
  • Teamwork and collaboration
  • Slicer operation
  • Cleaning and sanitation
  • Problem-solving
  • Team player
  • Phone orders
  • Cleaning and organization
  • Adaptability and flexibility
  • Supply restocking
  • Sandwich preparation
  • Stocking and replenishment
  • Critical thinking
  • Packaging and labeling
  • Order taking
  • Meal preparation

Certification

  • Driver's License
  • Non-CDL Class C

Nominated 2013 and 2014

I was nominated 2013 for customer service of the year fallowing 2014 nomination for cashier of the year with Smart and Final in Las Vegas Nevada. I received a Crystal trophy for sponsoring the PDR rodeo in Las Vegas. I did event planning for events such as the pet-o-pelooza, foodie feast, pig skin tournament and supported our local and small business's thrive with our company. 

Languages

Spanish
Native or Bilingual

Timeline

Deli Clerk

Walmart
08.2024 - Current

Delivery Driver

Instacart Shoppers
08.2024 - Current

Driver

D & S CHECKER CAB
06.2024 - 07.2024

Cook

Heritage Assisted Living of Twin Falls
06.2023 - 11.2023

Waitress

Peking Restaurant
02.2023 - 05.2024

Cook

The Pocket
01.2023 - 06.2023

Residential house cleaning

Handy Cleaning Service
03.2022 - 01.2023

Waitress

Denny's
01.2019 - 03.2022

In Home Caregiver

Patricia A Green/R.I.P.
01.2018 - 01.2022

Sorter

Amazon Warehouse
09.2017 - 12.2017

Cashier/Customer Service

711
06.2016 - 06.2017

Backup Receiver/Back-Up Cashier-Supervisor

Sprouts Farmers Market
08.2015 - 06.2016

Supervisor/Lead F.M.A./Safety Coach/Freezer/Receiving Trainer

Smart and Final
09.2008 - 08.2015

Receptionist

Dr. Yu O.D.
10.2007 - 09.2008

C.S.R. Service Deli

Stater Brothers Markets
06.2004 - 06.2006

Crew Leader

Blimpie Subs and Salads
04.2003 - 04.2004

Caregiver/Personal Assistant

Deloris/Henry
08.2001 - 06.2003

Crew Member

Taco Bell
05.1997 - 11.1998

Babysitter

B's Baby Sitting
01.1988 - 12.1995

High school equivalent - General Studies

S.E.L.F. CONT. SCHOOL IRVINE CA
Brendy SerranoOperator Automation