Brendyn Altman
Portsmouth,VA
Summary
Seasoned Hazmat and Regional Truck Driver with a proven track record at World Fuel Services, adept in customer relationship management and problem-solving. Excelled in enhancing customer satisfaction through effective communication and meticulous attention to detail. Spearheaded a warehouse organizational overhaul at Homefix Custom Remodeling, significantly boosting efficiency. Holds a CDL Class A License, embodying team leadership and regulatory compliance.
Overview
10
10
years of professional experience
Work History
Local Hazmat Truck Driver
World Fuel Services
Chesapeake, VA
02.2023 - Current
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Local Hazmat Truck Driver
Eagle Transport Corporation
Chesapeake, VA
04.2022 - 02.2023
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Verified load against shipping papers to ensure accuracy of shipment.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Regional Truck Driver
North American Bulk Transport
Virginia Beach, VA
10.2021 - 04.2024
- Delivered freight in an efficient, timely, and courteous manner while adhering to company policies and procedures.
- Obtained signatures needed to complete and process paperwork.
- Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
Regional Dedicated Truck Driver
U.S. Xpress
Chattanooga, TN
09.2020 - 09.2021
- Transported freight from origin to destination per customer contract agreement
- Loaded and unloaded merchandise and reviewed deliveries at destination to ensure customer satisfaction
- Successfully maneuvered through 15 states during various types of inclement weather to guarantee the product was delivered safely and on time
Warehouse Manager
Homefix Custom Remodeling
Norfolk, VA
04.2018 - 04.2020
- Increased productivity for the company by creating a new organizational system in the warehouse for import and export processes
- Travelled in and out of state to deliver materials and complete door, window, and siding installations
- Tracked all materials that came in and left the warehouse via a spreadsheet system that I developed and was used company-wide
- Using the spreadsheet i developed, I tracked the cost of all materials billed to my employer based on receipts and manifests given
- Built great relations with customers by implementing timely problem solving and issues resolved
Pro Shop Assistant
Elizabeth Manor Golf Club
Portsmouth, VA
07.2014 - 05.2017
- Directed all golf cart attendants daily on their duties, trained new hires, and answered all questions they may have
- As the youngest Pro Shop Assistant in the history of this Club, I scheduled tournaments, repaired clubs, processed payments, and provided excellent customer service to our club members
Education
Certificate of Commercial Driver’s Licensing Class -
Shipper’s Choice
Newport News, VA08.2020
Honors -
Portsmouth Christian High School
Portsmouth, VA06.2017
Skills
- CDL Class A License
- Time management
- Customer relationship management
- Problem solving
- Effective communication
- Team leadership
- Attention to detail
- Damage control
- Invoice verification
- Document management
- Verbal and written communication
- Regulatory compliance
Timeline
Local Hazmat Truck Driver
World Fuel Services
02.2023 - Current
Local Hazmat Truck Driver
Eagle Transport Corporation
04.2022 - 02.2023
Regional Truck Driver
North American Bulk Transport
10.2021 - 04.2024
Regional Dedicated Truck Driver
U.S. Xpress
09.2020 - 09.2021
Warehouse Manager
Homefix Custom Remodeling
04.2018 - 04.2020
Pro Shop Assistant
Elizabeth Manor Golf Club
07.2014 - 05.2017
Certificate of Commercial Driver’s Licensing Class -
Shipper’s Choice
Honors -
Portsmouth Christian High School
Similar Profiles
Juan ElvirJuan Elvir
Fuel Transport Driver at World Fuel ServicesFuel Transport Driver at World Fuel Services
Ryan Jester PamularcoRyan Jester Pamularco
Salesforce Consultant at World Fuel ServicesSalesforce Consultant at World Fuel Services
Nereida RestrepoNereida Restrepo
Scrum Master/Project Manager/Team Leader Manager at World Fuel ServicesScrum Master/Project Manager/Team Leader Manager at World Fuel Services