Brendyn Pac
Westfield
Summary
Accomplished Supervisor focused on achieving and exceeding company goals. Experienced in dealing with regulatory bodies and challenging environments. Proven success through continued process improvement and proactive problem solving.
Overview
9
9
years of professional experience
Work History
Damage Prevention Supervisor
Eversource
04.2023 - Current
- Oversight of daily operations to ensure compliance with safety regulations and company policies.
- Schedule and coordinate staffing needs for time sensitive compliance based work
- Maintaining relationships with regulator representatives and attend regulatory hearings
- Public speaking presentations on behalf of Eversource as an individual presenter and panelist
- Developing rapport with area excavators to reduce overall damage to gas infrastructure
- Respond to natural gas emergencies
- Documenting and reporting natural gas facility damages to regulatory bodies
- Coordinated cross-functional teams to address operational challenges
- Interviewing candidates and participate in the hiring process
- Manage and support union workforce through effective communication with union members and union representatives
Owner
The Bonsai Agency
03.2022 - Current
- Provide information security advisory to blockchain start-ups
- Implementation of principle of least privilege utilizing third party software
- Implementation of IDS/IPS systems within third party software
- Implementation of token-based authentication services
- Advisory on latest attack surfaces and vulnerabilities
- Monthly advisory calls to startup teams educating on topics such as social engineering, session hijacking methods, and other common attacks in the industry
Damage Prevention Field Analyst
Eversource Gas of Massachusetts
03.2019 - 04.2023
- Help design and develop outreach programs to local community contractors and excavators.
- Help design and implement strategies to reduce total number of infrastructure damages.
- Reporting and record keeping for damage to company facilities as instructed by the Depart of Public Utilities.
- Deployment and support of specific damage prevention software technologies.
Sales Floor Manager
HARLEY-DAVIDSON OF SOUTHAMPTON
04.2017 - 01.2019
- Oversee sales staff including entry-level Sales Concierge, Floor Managers, Internet Manager, and Finance Manager.
- Train sales staff by both corporate and ownership standards to guarantee product knowledge and processes are current.
- Acknowledge and resolve customer issues in an effective and timely manner.
- Develop strategies to surpass current market standards. Presenting and negotiating pricing, signing of legal documentation, and submission of documentation to financial institutions to provide timely delivery of purchased motorcycle.
- Hiring and termination of staff including scheduling and ensuring a hospitable work environment for staff.
Education
Bachelor of Science - Cybersecurity - Cyber Operations
Utica University
Utica, NY04-2026
High School -
HAMPSHIRE REGIONAL HIGH SCHOOL
Westhampton, MASkills
- Organizational Skills
- Microsoft Office
- Jira & Miro experience
- Program Development
- Process Improvement
- Staff management
- Information security
- Supervising experience
- Strategic planning
- Relationship building
- Public speaking
- Training & development
Timeline
Damage Prevention Supervisor
Eversource
04.2023 - Current
Owner
The Bonsai Agency
03.2022 - Current
Damage Prevention Field Analyst
Eversource Gas of Massachusetts
03.2019 - 04.2023
Sales Floor Manager
HARLEY-DAVIDSON OF SOUTHAMPTON
04.2017 - 01.2019
Bachelor of Science - Cybersecurity - Cyber Operations
Utica University
High School -
HAMPSHIRE REGIONAL HIGH SCHOOL