Brenette Whitaker
Houston,TX
Summary
Dynamic and results-driven professional with over twenty years of extensive experience in customer service, demonstrating a strong commitment to excellence and client satisfaction. Known for an open-minded approach and high motivation, consistently striving to exceed expectations and foster positive relationships. Eager to contribute to a reputable organization that values professional growth, development, and responsibility while leveraging expertise to enhance team performance and customer experiences.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Security Officer
University of Houston Downtown
Houston, TX
03.2017 - Current
- Promotes lawful behavior and protects the welfare of the students, faculty, and staff as a uniformed presence
- Observes and reports any criminal activity to the police department.
- Communicates as necessary with dispatch and police during incidents on campus.
- Follows protocols to secure specific rooms or locations on campus.
- Assist students and visitors to the campus by providing directions and answering questions.
Site Supervisor
Weiser Security
Houston, TX
11.2014 - 01.2017
- Responsibilities Lead and monitors other officers Assist with scheduling Generates and maintains a lot of daily activities Maintain a log of visitors and vehicles entering and leaving
Security Officer
Weiser Security
Houston, TX
11.2012 - 01.2014
- Enforce strict access control of vehicles, vendors, visitors and contractors
- Perform random car search
- Tour property as outline, maintain high visibility as required
Materials Associate II
Subsidium
Houston, TX
03.2001 - 06.2009
- Enter shipping data and transmit electronic products to various companies
- Examine damage products, Review and post credit to employer’s accounts
- Deliver incoming/outgoing mail to various departments within the company
- Train new associates on electronic materials and policy and procedures
Material Associate
Cashel Corporation/Compaq
Houston, TX
04.1997 - 03.2001
- Enter and transmit data for computer hardware
- Post credit to customer accounts for damaged hardware
- Examine damage products for repair
- Train associates on updated safety policies and procedures
Education
Psychology
University of Houston Downtown
Houston, TX08.2013
Psychology
Houston Community College
Houston, TX06.2010
Skills
- Experienced in utilizing Microsoft Office for regulatory documentation
- Problem Solving
- Communication
- Surveillance
- Emergency Response
- First Aid & CPR
Certification
Security Officer December 2015
Timeline
Security Officer
University of Houston Downtown
03.2017 - Current
Site Supervisor
Weiser Security
11.2014 - 01.2017
Security Officer
Weiser Security
11.2012 - 01.2014
Materials Associate II
Subsidium
03.2001 - 06.2009
Material Associate
Cashel Corporation/Compaq
04.1997 - 03.2001
Psychology
Houston Community College
Psychology
University of Houston Downtown