Brenna Akins
Goldendale,WA
Summary
Seeking local employment where I can expand my knowledge and skills to help benefit the company.
Overview
13
13
years of professional experience
Work History
Dental Assistant
Keilman Dental Clinic
04.2014 - Current
- Enhanced patient comfort by providing gentle and thorough dental cleanings.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Dental Assistant
Goldendale Dental Center
05.2011 - 04.2014
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
Cashier
IGA Market Fresh
08.2010 - 08.2012
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Dental Assisting Certificate - Dental Assisting
Yakima Valley Community College
Yakima, WA06.2011
Associate of Arts - General Studies
Grays Harbor College
Aberdeen, WA06.2009
High School Diploma -
South Bend Jr/Sr High School
South Bend, WA06.2006
Skills
- Calm and Professional Under Pressure
- Efficient and Detail Oriented
- Database Entry
- Verbal and Written Communication
- Documentation and Recordkeeping
- Taking Directions
- Multitasking Abilities
- Telephone Etiquette
- Strong Organizational Skills
- Typing Speed
- Attention to Detail
- Customer Service
- Team Collaboration and Working Independently
Professional References
Veronica Wallace
541-980-5369
Adam Roland
541-370-5382
Lisa Blankenship
360-910-6501
Timeline
Dental Assistant
Keilman Dental Clinic
04.2014 - Current
Dental Assistant
Goldendale Dental Center
05.2011 - 04.2014
Cashier
IGA Market Fresh
08.2010 - 08.2012
Dental Assisting Certificate - Dental Assisting
Yakima Valley Community College
Associate of Arts - General Studies
Grays Harbor College
High School Diploma -
South Bend Jr/Sr High School