BRENNA BAVIS
License # 99085
Summary
Over the last two decades, Brenna has developed and practiced her distinctive form of bodywork and energy work in NYC, Chicago, Los Angeles and now, Vero Beach. Calling on her extensive experience and training, she helps guests clear stagnation in the physical and energetic body by infusing energy work and breath work into her multidimensional massage. She received her Associates Degree in Occupational Studies for Massage Therapy from the prestigious Swedish Institute College of Health Sciences in 2006, She holds a Certification in Sound Healing and is deeply passionate about songwriting and performing music with her husband.
Overview
18
18
years of professional experience
Work History
Massage Therapist
White Orchid Spa
Vero Beach, FL
01.2022 - 10.2024
- Organically grew client base with great work ethic, customized care plans and positive attitude to become top requested therapist consistently receiving positive feedback from guests.
- Delivered personalized massage therapies to enhance client relaxation and wellness.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist
- Maintained a clean and organized treatment space in compliance with health regulations.
- Educated clients on self-care practices to support overall wellness between sessions.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Massage Therapist
Peninsula Beverly Hills
9882 South Santa Monica Boulevard, CA
09.2013 - 03.2020
- Grew client base with great work ethic, customized care plans and positive attitude to become top requested therapist consistently receiving positive feedback from guests.
- Performed Shiffa Precious Gemstone Treatments, Subtle Energies Treatments, KOS Treatments, Epicuren Treatments, Hot Stone, Pregnancy, Deep Tissue and Shiatsu.
- Greeted all guests in warm and friendly manner to create positive first impression of Spa.
- Maintained client treatment records and designed long-term care programs for return clients.
- Maintained care products inventory and prepared oils, lotions scrubs and masks for massages and body treatments.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning sessions.
- Provided safe, effective and appropriate massage therapy techniques during all massages and body treatments.
- Established and executed system for laundry rotation of massage blankets and restocked linen and laundry in massage rooms.
Lead Massage Therapist
Peninsula Beverly Hills
9882 S Santa Monica Blvd Beverly Hills, CA 90212
10.2014 - 06.2015
- Created, developed and led Standards Training for entire Spa therapy team to ensure delivery of five-star service.
- Organized and facilitated Shiffa training to increase knowledge and retail sales.
- Provided coaching, mentoring and consultation to staff to enhance development.
- Collaborated with attendants to ensure delivery of efficient, high-quality service.
- Trained new hires in Spa policies and procedures including five-star standards.
Lead Therapist/Manager
The Peninsula Chicago
108 E. Superior Street Chicago, IL 60611
09.2009 - 11.2012
- Maintained consistent five-star level of service by managing treatments and standards of extensive Spa menu.
- Created and executed 'Richey Dress Rehearsals'-a kinesthetic, interactive and powerful standards training for therapy staff.
- Scheduled therapy staff of over 20 Massage Therapists, Estheticians and Nail Technicians managing time off requests.
- Successfully initiated and implemented modality and product knowledge tutorials to Guest Service Agents, Reservation Agents and new therapy staff resulting in higher level of service.
- Developed and presented "Nature's Pharmacy" curriculum for Peninsula Academy Program to select media in April 2012.
- Consistently top requested therapist receiving positive feedback from guests through comment cards and from Spa Director through performance reviews.
- Provided coaching, mentoring, and consultation to therapy staff to enhance their development and level of service.
- Facilitated and scheduled bi-annual ESPA training of therapy staff.
Massage Therapist
The Peninsula Chicago
108 E. Superior Street Chicago, IL 60611
01.2008 - 09.2009
- Grew client base with great work ethic, customized care plans and positive attitude to become top requested therapist consistently receiving positive feedback from guests.
- Performed extensive list of Spa services including Ama Releasing Abhyanga, Uplifting Mint Experience, Dosha Specific Body Wrap, Spirit of Peninsula, Jade Hot Stone, Balinese, Contour and Firm, Mother-to-Be and Thai Poultice.
- Maintained client treatment records and designed long-term care strategies for return clients.
- Provided safe, effective and appropriate massage therapy techniques during all massages and body treatments.
- Assessed guest needs and identified muscle issues, medical conditions and contraindications before beginning sessions.
- Maintained care products inventory and prepared oils and lotions for massages.
- Advised clients on lifestyle changes to improve alignment, posture and gait for better long-term wellness.
Massage Therapist
The Peninsula New York
700 Fifth Avenue New York, New York 10019
09.2006 - 12.2007
- Grew client base with great work ethic, customized care plans and positive attitude to become top requested therapist consistently receiving positive feedback from guests.
- Performed extensive list of Spa services including Swedish Massage, Deep Tissue Massage, Couples Massage, Pre-Natal Massage, Hot Stone Massage, Reflex Zone massage, Shiatsu, Body Scrubs and Body Wraps.
- Studied and performed Peninsula Standards in every guest interaction; internal and external.
- Provided safe, effective and appropriate massage therapy techniques during all massages and body treatments.
- Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
- Advised clients on areas such as posture, at-home exercises and stretches.
Education
NCETMB CERTIFICATE - Therapeutic Massage And Bodywork
National Certification For Therapeutic Massage And Bodywork
08.2006
Associates Degree in Occupational Studies - Massage Therapy
Swedish Institute College of Health Sciences
NY, NY04.2006
Superiors
The following women were my direct superiors during my tenure:
Peninsula Beverly Hills-
SPA DIRECTORS
Katie Morena-(310) 849-4406
Ali Kirsten- (323) 868-6653
Peninsula Chicago-
SPA DIRECTORS
Melissa Jansma
Linked-In Profile: linkedin.com/in/melissa-jansma-30888b8
Chrysse Preonas- (312) 502-0024
Peninsula New York-
ASSISTANT SPA DIRECTOR
Enid Fernandez
Linked-In Profile: linkedin.com/in/enid-fernandez-phr-83b3a164
Awards
"The Top 5 Masseuses in L.A.": Modern Luxury March 2017
Boasting some of the best spas in the world, L.A. isn’t short on talented massage therapists. Separating the good from the great, however, requires that extra something special. Here, we present the city’s top masseuses who are able to turn a simple massage into something transcendent...
"Brenna Bavis~Devotees return again and again to The Peninsula Beverly Hills’ luxurious spa thanks to Bavis. Known as a miracle worker who combines energy healing with deep therapeutic body treatments, this masseuse can soothe any ache." 60 minutes for $180, Beverly Hills, 310.975.2854
BEST MASSAGE THERAPIST: Chicago Magazine
August 2012
"Earlier this year, we named our 12 top day spas in Chicago. The best massage was delivered by the powerful hands of Brenna Bavis, the lead therapist at the Peninsula Hotel’s spa. With incomparable bedside manner, Bavis administers a treatment that feels not just rejuvenating but actually therapeutic, as she seamlessly targets your trouble spots. One hour costs $160–worth every penny, we think."
"For Top Notch Service": Chicago Magazine
February 2012
"When it comes to five-star pampering, The Peninsula is the reigning queen of hotel spas...Espa approved massage therapist Brenna Bavis instructs The Peninsula Chicago’s crew. A two-hour session with Bavis—or anyone else—will set you back more than $300, but the service feels worth the expense. The Uplifting Mint Experience, offered only in Chicago, begins in the relaxation room. There guests can unwind on a fluffy adjustable bed next to a fire before heading to a private treatment room for a fresh mint foot bath, a full-body exfoliation, and a 60-minute aromatherapy massage. Bavis, an eerily talented massage guru, exorcises every ache from your body, transforming you into a puddle."
Employee of the Month: Peninsula Chicago
March 2011
"Top Pro" Allure Spa Magazine: The Beauty Expert Issue 2009
Timeline
Massage Therapist
White Orchid Spa
01.2022 - 10.2024
Lead Massage Therapist
Peninsula Beverly Hills
10.2014 - 06.2015
Massage Therapist
Peninsula Beverly Hills
09.2013 - 03.2020
Lead Therapist/Manager
The Peninsula Chicago
09.2009 - 11.2012
Massage Therapist
The Peninsula Chicago
01.2008 - 09.2009
Massage Therapist
The Peninsula New York
09.2006 - 12.2007
NCETMB CERTIFICATE - Therapeutic Massage And Bodywork
National Certification For Therapeutic Massage And Bodywork
Associates Degree in Occupational Studies - Massage Therapy
Swedish Institute College of Health Sciences