Brenna Hempy
Cedar Falls, IA 50613-5047,IA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent customer service and communication skills, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks, Hy-Vee
Marshalltown, IA
06.2020 - 01.2025
- Complied with health regulation protocols for machine operation, sanitization, and beverage preparation.
- Improved quality of service through implementing feedback from customers.
- Cultivated an inclusive environment, enhancing coworker and customer relations.
Convenience Store Clerk
Biscottis
Cedar Falls, IA
09.2022 - 12.2024
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
- Maintained current knowledge of store promotions to highlight sales to customers.
Education
Bachelor of Science - Biology
University of Northern Iowa
Cedar Falls, IA05-2026
Associate of Arts -
Marshalltown Community College
Marshalltown, IA05-2022
Skills
- Decision-making
- Team collaboration
- Excellent memory
- Friendly and outgoing
- Cleanliness
- Positive and professional
- Hospitality and accommodation
- Team player
- Calm demeanor
- Time management
- Conflict mediation
- Clear communication
- Exceptional customer service
Accomplishments
- National Honors Society - Marshalltown Community College
- Pre-Pa Club - University of Northern Iowa
- Pre-Med Club - University of Northern Iowa
Volunteer Work
- Marshalltown, Iowa: Tornado and Derecho Cleanup
- Provided basic first aid to affected individuals under supervision
- Organized food drives and at-home assistance to incapacitated individuals
- Tama, Iowa: Operation Christmas Child
- Donated and organized items into categories to be made into presents for children in unfit circumstances
Timeline
Convenience Store Clerk
Biscottis
09.2022 - 12.2024
Barista
Starbucks, Hy-Vee
06.2020 - 01.2025
Bachelor of Science - Biology
University of Northern Iowa
Associate of Arts -
Marshalltown Community College
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