Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Brenna Klein

Green Bay,WI

Summary

Accomplished Lead Floral Designer with a proven track record at Flower Co. and Shroeders Flowers, enhancing customer satisfaction through creative and unique floral designs. Expert in floral arrangement techniques and project coordination, with a strong commitment to communication and time management. Achieved significant improvements in workflow efficiency and team productivity, excelling in client consultations and large order fulfillment. Creative individual with extensive understanding of plants and flowers. Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions. Designs and arranges floral displays, bouquets and arrangements aligned with holiday trends and customer requests. Knowledgeable about balloons, candy and gift baskets, as well as corsages, boutonnieres and wrist bouquets.

Overview

10
10
years of professional experience

Work History

Lead Floral Designer

Flower Co.
02.2019 - Current
  • Optimized workflow processes in the design studio, allowing for more efficient project completion times without compromising quality standards.
  • Improved overall team productivity by implementing time management practices that allowed for better prioritization of tasks.
  • Mentored junior designers, sharing expertise on floral design techniques and industry trends.
  • Managed inventory control, ensuring adequate stock levels of flowers and materials for timely order fulfillment.
  • Enhanced customer satisfaction by creating visually stunning and memorable floral designs for various events.
  • Collaborated with event planners and clients to develop customized floral arrangements that exceeded expectations.
  • Prepared potted plants and bouquets based on customer requirements.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Quoted, generated, and processed customer orders to meet specifications and various occasions.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.

Floral Designer

Shroeders Flowers
06.2014 - 01.2019
  • Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
  • Researched latest design trends, colors, and vendor products for use in new pieces.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Prepared potted plants and bouquets based on customer requirements.
  • Contributed ideas to improve overall shop aesthetic, optimizing workflow efficiency within studio spaces while enhancing customer experience in retail areas.
  • Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
  • Provided excellent communication with both customers and colleagues, enhancing overall retail experience.
  • Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
  • Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
  • Assisted customers in selecting plants, providing personalized recommendations based on individual needs and preferences.
  • Water, pruned and groomed plants and trees to maintain health and attractiveness.
  • Answered questions and provided information regarding plants and care to help customers make informed decisions.

Education

Lincoln High School
Manitowoc, WI
06.1997

Skills

  • Strong Communication Skills
  • Floral Arrangement Techniques
  • Project Coordination Expertise
  • Time management mastery
  • Continuing Education Commitment
  • Vendor relationship building
  • Themed Design Creation
  • Wedding design experience
  • Flower arranging
  • Floral and plant knowledge
  • Creative merchandising and display
  • Customer Orders
  • Client Consultations
  • Special occasion decorative pieces
  • Order Placement
  • Large order fulfillment

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Lead Floral Designer

Flower Co.
02.2019 - Current

Floral Designer

Shroeders Flowers
06.2014 - 01.2019

Lincoln High School

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Brenna Klein