Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Brenna Klipfer

East LAnsing,MI

Summary

Motivated and dedicated worker with exceptional interpersonal communication strengths. Maintains efficient performance with experience in research analysis and writing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Pursues every opportunity to support team members and proactively address issues.

Overview

3
years of professional experience

Work History

Biggby

Barista
09.2023 - Current

Job overview

  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

PappaRoti

Lead Barista
09.2022 - 05.2023

Job overview

  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.

Family Fare

Casier
05.2022 - 08.2022

Job overview

  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged, and displayed merchandise as required as well as conducting inventory for efficient stocking.
  • Monitored self-checkout systems and provided help in resolving complex problems.

St. Rose Of Lima School

Lead Daycare Attendant
06.2020 - 08.2020

Job overview

  • Developed age-appropriate activities and crafts to engage children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Liaised with parents and guardians to discuss child progress.

St. Rose Of Lima School

Lead Daycare Attendant
08.2020 - 06.2021

Job overview

  • Developed age-appropriate activities and crafts to engage children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Liaised with parents and guardians to discuss child progress.

Education

Michigan State University
East Lansing, MI

Bachelor of Arts from Social Policy And Relations
05.2024

Skills

  • Exceptional Customer Service
  • Communication
  • Problem Solving
  • Time Management

Timeline

Barista

Biggby
09.2023 - Current

Lead Barista

PappaRoti
09.2022 - 05.2023

Casier

Family Fare
05.2022 - 08.2022

Lead Daycare Attendant

St. Rose Of Lima School
08.2020 - 06.2021

Lead Daycare Attendant

St. Rose Of Lima School
06.2020 - 08.2020

Michigan State University

Bachelor of Arts from Social Policy And Relations

Similar Profiles

CREATE PROFILE
Brenna Klipfer