Brenna Krieg
Bel Air,MD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Registered Veterinary Technician
Rock Spring Veterinary Clinic
Forest Hill, MD
08.2017 - Current
- Prepare and maintain anesthetic records
- Coordinate surgical schedule and maintain schedule throughout the day to ensure efficient flow
- Handling controlled substances
- Distribute controlled substances by order of doctor on duty
- Maintain logs for controlled substances in accordance with state and federal law
- Maintain documentation of medical records pertaining to individual patients
- Converse with clients and have complex conversations regarding pet's diagnoses, long term medical outlook, and quality of life
- Discuss lab results with clients after review by doctor
- Document conversations with clients
- Knowledge and proficiency in veterinary software including Avimark and Smartflow
- Schedule new patient appointments, sick appointments, and surgeries appropriately
- Assist in training new employees on hospital operations, procedures, equipment, and patient care standards.
Client Service Representative
Family Pet Hospital
Perry Hall, MD
08.2016 - 08.2017
- Manage a multi-line phone system and promptly and efficiently answer client calls
- Place follow up calls on patients following surgery or sick visits
- Schedule new patient appointments and sick visits appropriately
- Knowledge and proficiency with Cornerstone veterinary software.
Client Service Representative
County Ballet Dance Shop
Bel Air, MD
11.2013 - 08.2016
- Document and maintain existing inventory
- Order new products and keep track of seasonal trends of sold products
- Use Quickbooks software to document inventory and check out customers.
Education
Associates of Applied Sciences in Veterinary Technology -
Penn Foster
03.2020
Bachelor's of Science in Music -
Towson University
08.2016
Skills
- Time management
- Records Management
- Managing Paperwork
- Effective Customer Communication
- Kind Customer Engagement
- Report Preparation
Timeline
Registered Veterinary Technician
Rock Spring Veterinary Clinic
08.2017 - Current
Client Service Representative
Family Pet Hospital
08.2016 - 08.2017
Client Service Representative
County Ballet Dance Shop
11.2013 - 08.2016
Associates of Applied Sciences in Veterinary Technology -
Penn Foster
Bachelor's of Science in Music -
Towson University
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