Brenna Requardt
Nashville,TN
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
2
2
years of professional experience
Work History
Relationship Banker
TRUIST
Nashville, TN
11.2025 - Current
- Cultivated strong customer relationships by delivering tailored banking solutions and services.
- Conducted needs assessments to effectively match clients with appropriate banking services.
- Assisted clients with account management and transaction inquiries in a timely manner.
- Resolved customer complaints professionally, enhancing satisfaction and fostering client retention.
Universal Banker
Truist
Nashville, TN
07.2024 - 11.2025
- Resolved customer inquiries and issues promptly.
- Collaborated with team members to enhance customer service.
- Maintained compliance with banking regulations and policies.
- Utilized banking software for account management tasks.
- Handled cash transactions accurately and efficiently.
Store Manager
Uptown Cheapskate
Murfreesboro, TN
08.2023 - 07.2024
- Managed daily store operations and ensured adherence to company policies.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Trained new employees on store policies and customer service standards.
- Conducted regular staff meetings to communicate goals and expectations.
Education
Bachelors - Psychology
Oregon State University
12-2026
Skills
- Customer relationship management
- Needs assessment
- Effective communication
- Conflict resolution
- Cash handling
- Team collaboration
- Policy development and implementation
Timeline
Relationship Banker
TRUIST
11.2025 - Current
Universal Banker
Truist
07.2024 - 11.2025
Store Manager
Uptown Cheapskate
08.2023 - 07.2024
Bachelors - Psychology
Oregon State University