Brenna Ruzicka
Roosters
Galloway,OH
4
years of professional experience
Dynamic and engaging professional with extensive experience at Roosters, excelling in customer service and sales expertise. Proven ability to enhance guest satisfaction through strong multitasking and effective team leadership. Committed to maintaining cleanliness and hygiene while fostering a positive work environment, driving operational efficiency and team performance.
Work History
Sales Contractor
5 Months- Developed and maintained strong client relationships through effective communication and product knowledge.
- Conducted market research to identify new sales opportunities and trends within the industry.
- Collaborated with project managers to align sales strategies with operational goals and deliverables.
- Provided comprehensive after-sales support to ensure customer satisfaction and maintain positive brand reputation.
- Attended monthly sales meetings and quarterly sales trainings.
Bartender
1 Year- Mixed cocktails and beverages according to standard recipes, ensuring quality and consistency.
- Provided exceptional customer service, enhancing guest experiences through attentive and personalized interactions.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Monitored inventory levels, assisting in stock management and ordering supplies as needed.
- Actively engaged in upselling promotions, increasing sales through strategic recommendations to patrons.
Manager
4 Years 4 Months- Led team in daily operations, ensuring efficiency and quality standards.
- Developed training programs to enhance staff skills and performance.
- Implemented streamlined inventory procedures, resulting in improved accuracy and decreased waste levels.
- Implemented customer service initiatives to enhance guest satisfaction.
- Fostered a positive work environment through effective communication and conflict resolution.
- Managed and motivated employees to be productive and engaged in work.
Server
4 Years 4 Months- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on menu items and service standards.
- Managed food and beverage orders efficiently using POS system.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Engaging personality
Cleanliness and hygiene
Handling difficult customers
Professional appearance
Sales expertise
Timeline
Sales Contractor
Skyward Contracting Inc.
03.2026 - CurrentRead More
Bartender
Roosters
08.2025 - CurrentRead More
Manager
Roosters
04.2022 - CurrentRead More
Server
Roosters
04.2022 - CurrentRead More
Westland
High School Diploma
Read More