Summary
Work History
Education
Skills
Timeline
Generic

Brenna Zdanek

North Aurora,IL

Summary

Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Work History

Sales Associate

Old Navy
Geneva , IL
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Processed credit card transactions quickly and securely.
  • Tracked sales performance metrics to identify trends in market place.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Handled returns and exchanges according to company policies.

Hostess

Syrup restaurant
St. Charles , IL
  • Resolved any complaints or issues with customers quickly and professionally.
  • Enforced compliance with industry standards and led hostesses in commitment to quality service.
  • Answered telephone to provide dining information and take reservations.
  • Maintained a clean and organized work environment for the hostesses at all times.
  • Ensured that all guests received prompt, courteous attention from the hostesses.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked effectively in team environments to make the workplace more productive.

Education

High School Diploma -

West Aurora High School
AURORA, IL

Skills

  • Attentive customer service
  • Goal oriented
  • Call handling
  • Empathy and patience
  • Problem-solving abilities
  • Professional demeanor
  • Reliability
  • Organizational skills
  • Problem-solving
  • Adaptability and flexibility
  • Teamwork
  • Promotional support

Timeline

Sales Associate

Old Navy

Hostess

Syrup restaurant

High School Diploma -

West Aurora High School
Brenna Zdanek