Brennan ashley
Winchester,VA
Summary
Highly motivated, team player who loves working with others and helping those in need. Helping others is by far one of my favorite things to do. Knowing that I can help others or make someones day by just being there for them is my favorite thing to accomplish. I have 5 years of hospitality and restaurant experience, and a little under year of law enforcement/correctional experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Control Officer
RSW Regional Jail
11.2023 - Current
- Monitored inmate activities and enforced facility rules in secure environment.
- Reduced unauthorized entries by implementing strict identification verification processes.
- Managed incidents effectively by promptly responding to alarms and investigating disturbances.
- Improved response time to emergencies by maintaining open communication lines with fellow officers and management.
Host
Outback Steakhouse
04.2023 - 06.2023
- Greeted guests and gathered information to seat groups or place on waitlist
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Food Service
Born Hospitality
12.2022 - 02.2023
- Performed variety of duties related to food service
- Sanitized surfaces to maintain cleanliness of food service area.
- Maintained appearance and cleanliness of food service areas during events.
- Enhanced customer satisfaction by providing timely and efficient food service.
Busser
Outback Steakhouse
10.2022 - 12.2022
- Cleared tables to maintain high turnover rate and minimize wait times
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Sales Associate
Hollister.Co
06.2022 - 09.2022
- Helped customers find specific products, answered questions and offered product advice
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
Busser, Dishwasher, Expo
Pinelodge Steakhouse
07.2019 - 02.2022
- Greeted guests and gathered information to seat groups or place on waitlist
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
High School Diploma -
Millbrook Highschool
12.2022
Skills
- Patrol operations
- Visitor screening
- Surveillance monitoring
- Perimeter security
- Facility Access Control
- Key Control Management
- CCTV Monitoring
- Team player mentality
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Cleaning procedures
- Safety awareness
- Resourcefulness
Certification
OC Spray
First Aid
CPR
Timeline
Control Officer
RSW Regional Jail
11.2023 - Current
Host
Outback Steakhouse
04.2023 - 06.2023
Food Service
Born Hospitality
12.2022 - 02.2023
Busser
Outback Steakhouse
10.2022 - 12.2022
Sales Associate
Hollister.Co
06.2022 - 09.2022
Busser, Dishwasher, Expo
Pinelodge Steakhouse
07.2019 - 02.2022
High School Diploma -
Millbrook Highschool
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