Alexis King
Prince Frederick,MD
Summary
Dedicated Animal Control Officer with Calvert County Government, skilled in animal behavior and laws and regulations. Successfully reduced repeat offenses through effective public education and conflict resolution. Proficient in investigative report preparation and animal behavior management, ensuring compliance with animal welfare laws while fostering community trust and safety.
Animal welfare professional with comprehensive experience in managing and resolving animal-related incidents and enforcing local regulations. Proven track record of collaborating with community members to ensure animal safety, public safety, and compliance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Animal Control Officer
Calvert County Government
03.2022 - Current
- Enforced animal control laws and regulations to ensure community safety.
- Conducted investigations of complaints involving stray or dangerous animals.
- Rescued injured wildlife and domestic animals, providing necessary care and transportation.
- Educated the public on responsible pet ownership and local animal ordinances.
- Collaborated with law enforcement to address animal-related public safety issues.
- Trained junior staff on proper handling techniques and safety protocols for animals.
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Investigated and gathered information regarding animal-related complaints.
- Captured domestic and wild animals.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
- Unloaded and impounded animals received from animal control and public.
- Attended to calls reporting of wild animal bites.
- Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
- Assisted in the successful rehoming of animals by carrying out adoption processes, including interviewing potential adopters and conducting meet and greets between the potential adopters and animals they wish to adopt
- Implemented trap, neuter and release programs to manage local feral cat population.
- Prepared for prosecutions related to animal cases and gave evidence in court.
- Wrote reports of activities and maintained files of impoundments and dispositions of animal related cases.
- Oversee the bite/exposure reports that are in Calvert County.
- Work closely with pet owners whose animals have been deemed Potentially Dangerous or Dangerous in order to make sure they are compliant with local regulations.
911 Public Safety Telecommunicator
Calvert County Government
08.2019 - 03.2024
- Operated multi-line phone systems to efficiently dispatch emergency services and relay critical information.
- Monitored radio communications to coordinate field units during emergency response situations.
- Conducted thorough assessments of caller needs to prioritize responses based on urgency and safety protocols.
- Collaborated with law enforcement, fire, and medical personnel to ensure effective communication during emergencies.
- Participated in training sessions on updated technologies and protocols, ensuring compliance with industry standards.
- Supported fellow telecommunicators during high-stress situations, contributing to overall team success.
- Enhanced emergency response times by efficiently handling high call volumes and prioritizing emergencies.
- Trained new telecommunicators on software systems, policies, and procedures for efficient integration into the team.
- Served as an essential link between various emergency services providers, ensuring rapid deployment of necessary assistance during crises.
- Maintained strict confidentiality regarding sensitive information, adhering to privacy regulations and policies.
- Participated in regular training sessions to stay updated on industry best practices and maintain certification requirements.
- Ensured Public Safety by having extensive knowledge of State and County laws.
- Reduced stress for callers by maintaining a calm demeanor and providing clear instructions during crisis situations.
- Managed multiple computer systems simultaneously while fielding calls, resulting in seamless information flow between agencies.
- Improved communication among emergency responders with accurate relay of critical information from callers.
- Coordinated with law enforcement agencies during high-risk incidents for a successful resolution.
- Provided exceptional customer service to callers, addressing their needs promptly and professionally.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Education
High School Diploma -
Patuxent High School
LusbySkills
- Humane animal treatment
- Animal welfare laws
- Animal behavior
- Investigative report preparation
- Compassion and empathy
- Licensing requirements
- Patrol operations
- Court testimony
- Wild animal capturing
- Investigation techniques
- Public safety
- Domestic Animal captures
- Animal investigations
- Animal handling
- Animal behavior management techniques
- Two-way radio operations
Certification
- ACO - Certified Animal Control Officer
- Animal Behaviour and Welfare Certificate - Training
- National Animal Care & Control Association Officer I - Training
- National Animal Care & Control Association Officer II - Training
- National Animal Care & Control Association Officer II Addendum - Training
- Building & Winning an Animal Welfare Case - Training
- National Animal Care & Control Association: Canine Behavior in the field - Training
- Navigating Compassion Fatigue in Animal Welfare - Training
- Fundamentals of Canine Communication and Safe Dog Handling - Training
- Euthanasia by Injection - Training
- Communicating Behavioral Euthanasia Decisions to Stakeholders - Training
- Risk Assessment of Dogs with a History of Aggressive Behavior - Training
Timeline
Animal Control Officer
Calvert County Government
03.2022 - Current
911 Public Safety Telecommunicator
Calvert County Government
08.2019 - 03.2024
High School Diploma -
Patuxent High School