Destiny Coffey
Anniston,AL
Summary
Dedicated Animal Control Officer with expertise in humane animal treatment, public safety, and effective communication. Proven ability to enforce animal welfare laws and conduct thorough investigations, enhancing community awareness and responsible pet ownership.
Overview
10
10
years of professional experience
Work History
Animal Control Officer
Calhoun County Animal Control
Anniston, AL
10.2022 - Current
- Enforced animal control regulations and ordinances to ensure compliance.
- Conducted field investigations of reported animal incidents and complaints.
- Captured and transported stray or dangerous animals safely to shelter facilities.
- Educated the public on responsible pet ownership and animal welfare practices.
- Collaborated with local law enforcement on cases involving animal cruelty or neglect.
- Maintained accurate records of animal intake, adoption, and licensing activities.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Maintained a safe environment for animals in the shelter by performing daily health checks, feeding, and cleaning duties.
- Ensured proper handling of deceased animals for transport to designated disposal facilities while adhering to established protocols.
- Enhanced public safety by responding to and investigating reports of animal abuse, neglect, and nuisance complaints.
- Facilitated positive outcomes in difficult situations by using conflict resolution skills when interacting with agitated or uncooperative individuals during field operations.
- Managed accurate record-keeping systems for all impounded animals, ensuring timely updates and smooth communication with other departments.
- Decreased the number of repeat offenses by providing guidance to pet owners on proper care and legal requirements.
- Unloaded and impounded animals received from animal control and public.
- Maximized efficiency in operations by maintaining up-to-date knowledge of state and local regulations related to animal control practices.
- Administered vaccinations and basic medical care for animals under the shelter''s supervision, promoting overall wellbeing.
- Supplied animals with food, water, and personal care.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
Kennel Technician
Calhoun County Animal Control
Anniston, AL
10.2022 - Current
- Provided daily care and feeding to animals, ensuring health and well-being.
- Maintained clean and sanitary conditions in animal enclosures, promoting hygiene standards.
- Assisted in administering medications and treatments as directed by veterinary staff.
- Monitored animal behavior and health, reporting any concerns to appropriate personnel.
- Trained new kennel technicians on best practices for animal care and facility maintenance.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Improved animal health by administering medications and vaccinations as directed by veterinarians.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Followed strict disease control protocols during cleaning tasks, minimizing risk of illness transmission among shelter population.
- Participated actively in emergency response situations involving injured or aggressive animals, ensuring the safety of both staff and animals involved.
Stock Room Associate
Ross Dress for Less
Oxford, AL
08.2021 - 09.2022
- Organized stockroom inventory, ensuring efficient use of space and accessibility for team members.
- Collaborated with team to receive, unpack, and sort merchandise deliveries accurately.
- Maintained cleanliness and safety standards in stock areas, promoting a safe working environment.
- Assisted in training new associates on stockroom procedures and inventory management systems.
- Coordinated with sales floor staff to optimize product placement based on current inventory trends.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Shelved new and returned inventory according to proper storage procedures.
Manager
Dominos Pizza Inc.
Anniston, AL
03.2018 - 06.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Managed scheduling operations to optimize labor costs while maintaining service quality during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Manager
Papa Johns
Oxford, AL
12.2015 - 03.2018
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions.
- Facilitated cross-training initiatives among staff, fostering a more versatile workforce and ensuring service continuity.
- Managed scheduling operations to optimize labor costs while maintaining service quality during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Oxford High School
Oxford, AL05-2017
Skills
- Humane animal treatment
- Animal welfare laws
- Animal behavior
- Compassion and empathy
- Investigative report preparation
- Public safety
- Animal captures
- Animal behavior management techniques
- Animal investigations
- Domestic animal capturing
- Animal handling
- Animal care
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Team collaboration
- Adaptability and flexibility
- Disease control
- Relationship building
- Task prioritization
- Conflict resolution
- Goal setting
- Professionalism
- Incident reporting
- Record keeping
- Time management abilities
- Written communication
- Animal nutrition
- Professional demeanor
- Stray captures
- Stray management
- Owner relations
- Public education
- Witness interviews
- Teamwork and collaboration
- Time management
- Attention to detail
Timeline
Animal Control Officer
Calhoun County Animal Control
10.2022 - Current
Kennel Technician
Calhoun County Animal Control
10.2022 - Current
Stock Room Associate
Ross Dress for Less
08.2021 - 09.2022
Manager
Dominos Pizza Inc.
03.2018 - 06.2022
Manager
Papa Johns
12.2015 - 03.2018
High School Diploma -
Oxford High School