Summary
Overview
Work History
Education
Skills
Timeline
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Brennan Banks

Mount Jackson, VA,VA

Summary

Proven achiever with a strong background in customer engagement and relationship building, honed at companies like Sheetz. Excelled in fast-paced environments, boosting sales through exceptional service and mentoring new staff. Skilled in managing deliveries and staff training, demonstrating both hard and soft skills critical for success. Achievements include significantly enhancing customer satisfaction and repeat business.

Overview

11
11
years of professional experience

Work History

Sales Person

Sheetz
06.2021 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Trained and mentored new sales representatives.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Contributed to team objectives in fast-paced environment.

Line Cook/Assistant Kitchen Manager

Mission Bbq
07.2015 - 08.2018
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.

Cahsier

Ross Dress For Less
03.2013 - 07.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

John Handley High School
Winchester, VA
06.2013

Skills

  • Customer service
  • Relationship Building
  • Customer Relationship Building
  • Managing Deliveries
  • Staff Training
  • Customer Engagement

Timeline

Sales Person

Sheetz
06.2021 - Current

Line Cook/Assistant Kitchen Manager

Mission Bbq
07.2015 - 08.2018

Cahsier

Ross Dress For Less
03.2013 - 07.2015

High School Diploma -

John Handley High School

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Brennan Banks