Brennan Fusco
North Chili,NY
Summary
Dynamic Customer Account Specialist at C.H. Robinson with expertise in transportation logistics and customer relationship management. Proven track record in enhancing supply chain efficiency and resolving complex issues, managing $20M in annual gross profit. Adept at team leadership and data analysis, driving significant revenue growth through strategic initiatives.
Overview
10
10
years of professional experience
Work History
Customer Account Specialist
C.H. Robinson
Rochester, NY
01.2022 - Current
- Manage a portfolio of customers handling North American service transportation, LTL, full truckload, intermodal, and warehousing services, grossing $20,000,000 AGP annually.
- Developed and maintained relationships with customers, encompassing both inbound vendors and outbound distributors.
- Assist a portfolio of customers in managing their transportation supply network, encompassing up to 400 daily shipments and bringing real time solutions to real time problems.
Automated Logistical Specialist (92A)
United States Army Reserve
Rochester, NY
01.2015 - Current
- Processed requisitions for equipment, parts, and services through appropriate channels.
- Managed the shipping, receiving process for incoming, outgoing materials.
- Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
- Provide leadership over a platoon of 40 service members, focusing on professional development, policy enforcement, and mission success.
Store Manager
Pi Craft
Rochester, NY
06.2016 - 12.2021
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Implemented successful business strategies to increase revenue and target new markets.
- Identified opportunities for cost savings through waste reduction initiatives.
Education
Bachelor of Science - Criminal Justice
SUNY Brockport
Brockport, NY12-2020
Skills
- Customer relationship management
- Transportation logistics
- Data analysis
- Supply chain management
- Problem resolution
- Team leadership
- Contract negotiation
- Microsoft Excel
Timeline
Customer Account Specialist
C.H. Robinson
01.2022 - Current
Store Manager
Pi Craft
06.2016 - 12.2021
Automated Logistical Specialist (92A)
United States Army Reserve
01.2015 - Current
Bachelor of Science - Criminal Justice
SUNY Brockport
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