Brennan McCartney
Kennewick
Summary
CBC graduate, Auto-Glass Master Tech who is highly self-motivated and goal oriented. I take pride in delivering quality work and consistently striving for excellence. I enjoy learning new skills, mastering them quickly, and applying that knowledge to achieve efficient, high-standard results.
Overview
5
5
years of professional experience
Work History
Auto Glass Master Technician
Safelite Auto Glass
Kennewick
01.2025 - Current
- Repair and replace auto glass in various vehicle models efficiently.
- Ensure adherence to safety standards during all repair procedures.
- Diagnose vehicle glass issues using specialized tools and equipment.
- Provide exceptional customer service during all interactions and consultations.
- Train new technicians on repair techniques and company protocols effectively.
- Collaborate with team members to streamline workflow processes.
- Perform recalibrations on vehicles with ADAS systems (Advanced Driver Assistance Systems)
- Meet and exceed Master Tech expectations including, Glass units, OPTI efficiency, Tech net promoter score, and Quality issues.
- Safely operate, customer and company vehicles.
- Perform Auto-glass repairs and replacements on-site with full mobile service.
Head of Delivery and Installation
Bunch Finnigan Appliance
Kennewick
04.2021 - 01.2025
- Manage preparation and delivery of high-end appliances.
- Precise expert installation of high-end appliances.
- Seamless customer service.
- Led local and regional deliveries as primary box truck driver.
- Top-tier customer service to uphold the company's reputation for excellence.
- Organized inventory by labeling and storing products efficiently.
- Loaded and unloaded shipments to maintain stock levels.
- Trained new employees in warehousing and installation.
Warehouse Worker
Caterpillar Distribution Center
Spokane
04.2023 - 04.2024
- Operated order pickers to transport materials within the warehouse.
- Organized inventory by labeling and storing products efficiently.
- Conducted regular inspections of equipment for safe operation.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Ensured safety protocols were followed at all times while operating machinery.
Education
Associate of Arts - General Studies
Columbia Basin College
Pasco, WA05-2023
High School Diploma -
Kamiakin High School
Kennewick, WA05-2023
Skills
- Strong work ethic
- Self-motivated
- Communication skills
- Mechanically inclined
- Creative problem solving
- Mentor
- Pride in all areas of work
- Quality assurance
- Attention to detail
- Common sense
Timeline
Auto Glass Master Technician
Safelite Auto Glass
01.2025 - Current
Warehouse Worker
Caterpillar Distribution Center
04.2023 - 04.2024
Head of Delivery and Installation
Bunch Finnigan Appliance
04.2021 - 01.2025
Associate of Arts - General Studies
Columbia Basin College
High School Diploma -
Kamiakin High School