Brennan Pierce
Cedar City
Summary
Detail-oriented and adaptable individual with a diverse background in customer service and operations. Demonstrated capacity for problem-solving and collaboration. Committed to driving customer satisfaction and improving operational efficiency. Looking for a job in the golf industry, specifically custom club building after finishing my junior hockey career. I have played golf for 12 years and have been regripping clubs for 2 years and this past year experimenting with the builds of my own clubs.
Overview
6
6
years of professional experience
Work History
Front Desk
Cedar Bowling Center
2025.03 - Current
- Emphasized personal responsibility to ensure tasks were completed effectively.
- Adapted to fast-paced environments by prioritizing tasks and meeting deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Able to learn and adapt quickly
- Knowledge of computer systems and POS systems in use
- Troubleshooting and correcting bowling alley machines
- excellent customer service skills
Delivery Driver
Pizza Market
2021.05 - 2025.10
- Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated routes effectively using GPS technology to optimize delivery times.
- Managed cash transactions accurately while ensuring secure handling of payments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Golf Cart Attendant/Front Desk
Stonebridge Country Club
2020.04 - 2022.09
- Operated and maintained golf carts, ensuring safety and readiness for member use.
- Provided exceptional service by addressing member inquiries and resolving issues promptly.
- Assisted members with luggage and equipment, enhancing overall customer experience.
- Improved customer service by providing friendly and helpful assistance to golfers.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Increased operational efficiency, by conducting regular battery checks and charging of electric carts.
- Streamlined cart management, by organizing carts efficiently for easy access and quick turnaround.
Education
High School Diploma -
Goffstown High School
Goffstown, NH2023-06
Skills
- Customer service
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Front desk operations
- Flexible and adaptable
- Multitasking
- Friendly, positive attitude
Timeline
Front Desk
Cedar Bowling Center
2025.03 - Current
Delivery Driver
Pizza Market
2021.05 - 2025.10
Golf Cart Attendant/Front Desk
Stonebridge Country Club
2020.04 - 2022.09
High School Diploma -
Goffstown High School