Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Brennen Hess

Orem,UT

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Sales Lot Technician

Ken Garff Audi/Porsche Lehi
05.2023 - Current
  • Parked and retrieved cars according to customer needs.
  • Followed safety protocols for personal, guest and automobile safety.
  • Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
  • Parked and retrieved vehicles to enhance efficient use of parking space.
  • Utilized high-pressure washers to clean vehicles and equipment.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Performed various other responsibilities as needed by the dealership.

Sales Representative

Linqqs
01.2023 - 06.2023
  • Generated new leads through networking and attending industry events.
  • Met with business owners to present and discuss the ERC tax credit service that Linqqs offered.
  • Oversaw submission and filing of paperwork on business owner's behalf.

Retentions Specialist

Blue Raven Solar
02.2023 - 05.2023
  • Contacted customers who had cancelled their purchase of solar panels to assess their concerns and issues in an attempt to offer them solutions that would help them move forward with their solar purchase.
  • Worked with multiple departments to find solutions and problem-solve quickly and efficiently.
  • Managed a database of customer and product information.
  • Listened and responded to customer requests and forwarded necessary information to superiors.

Mosquito Control Technician

Madison County Parks And Mosquito
05.2022 - 10.2022
  • Applied pesticides to a wide area of Madison County as well as private property during the active hours for mosquitoes.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Inspected equipment for proper functionality to effectively facilitate application.

Overseas Missionary

The Church Of Jesus Christ Of Latter-day Saints
12.2019 - 11.2021
  • Proselytized people and imparted knowledge of faith using strong public speaking and one-on-one discussions.
  • Implemented strategies for successful outreach to grow membership.
  • Canvassed multiple areas over two years to develop relationships and find potential investigators.
  • Trained new missionaries on effectively sharing the message of our church with the people of Cote D'Ivoire.
  • Assisted with organizing religious activities and services.
  • Supported religious leaders in performing various duties.

Education

Brigham Young University - Idaho
Rexburg, ID

Skills

  • Customer Service
  • Excellent People Skills
  • Persuasive Techniques
  • Verbal and Written Communication
  • Listening Skills
  • Market Research
  • Customer Rapport-Building
  • Retention Strategies
  • Product and Service Knowledge
  • Inside and Outside Sales

Accomplishments

    Accomplished and earned the rank of Eagle Scout in the Boy Scouts of America.


    Served a full-time mission for the Church of Jesus Christ of Latter-Day Saints.


Languages

French
Professional Working

Timeline

Sales Lot Technician

Ken Garff Audi/Porsche Lehi
05.2023 - Current

Retentions Specialist

Blue Raven Solar
02.2023 - 05.2023

Sales Representative

Linqqs
01.2023 - 06.2023

Mosquito Control Technician

Madison County Parks And Mosquito
05.2022 - 10.2022

Overseas Missionary

The Church Of Jesus Christ Of Latter-day Saints
12.2019 - 11.2021

Brigham Young University - Idaho

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Brennen Hess