Brennen L. Browder
Sevierville,TN
Summary
To be able to obtain a position within a organization that will be able to utilize my skills to benefit mutual growth and success with in the company. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
14
14
years of professional experience
Work History
Air Bnb Host Owner
Myself
Maderia Beach, FL
06.2023 - 11.2024
- Started with 1 property, ended with 8.
- Maintain guest check in and check out times.
- Professional, achieving 5-star ratings and Superhost status for six consecutive quarters in the top five grossing listings in Madeira Beach, FL. Successfully serviced over 2,100 guest stays. Heads up local marketing and sales by responding to all inquiries within 24 hours, resulting in a booking rate of over 95% and a vacancy rate of less than 5%. Troubleshoots problems and resolves them in a timely manner, resulting in 0 Resolution Center customer claims payouts.
- I maintained all the cleans myself while keeping up with the white-glove standard for Airbnb regulation.
Sales Advisor
Cellular Sales Verizon
Clearwater, FL
05.2022 - 02.2024
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Analyzed competitor data to develop competitive pricing strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Replenished and arranged items to maintain appearance.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Exceeded sales quotas, resulting in traveling to different cities and states to train and build rapport, and grow the brand.
- speaking out to existing associate's sales, product seminars
- Managed inventory levels by tracking stock availability and coordinating restocking efforts.
Pest control
Hughes Exterminators
10.2018 - 11.2019
- Maintaining 230+ accounts monthly
- Following PPE regulations
- Calling every customer to schedule
- Organizing routes from Lutz to south St Pete
Installed Sales Coordinator
Lowes
Clearwater, Florida
10.2017 - 09.2018
- Confirmed customer satisfaction by utilizing targeted follow-up methods after installs
- Coordinated installations, including review and completion of related paperwork
- Prepared materials and staged items for installer pickup
- Assisted with employee training and coaching in the Installed Sales program
- Built relationships with customers to increase likelihood of repeat business
- Worked with inspectors and permit runners
- Paid bills to third part contractors
- Scheduled deliveries and installs
- Created customer orders and install
- Reviewed documents for city to be notarized
Sales Advisor
Best Buy
Clearwater, Florida
02.2012 - 05.2017
- Analyzed departmental documents for appropriate distribution and filing
- Creating and fixing OMS orders
- Promoting product protection plan
- Promoting credit card promotions
- Going to vendor trainings to maintain product knowledge
- Being reliable not only in my department but in all other departments
- I took on the task that the managers had me do during the season.
- Acting manager off and on throughout the year.
- Training new employees about product knowledge and how to sell.
- My productivity was either at or above company expectation
- Million-dollar club certified in multiple tech brands
Kitchen Assistant
Bubba Gump Shrimp Co.
St Pete, Fl
04.2011 - 04.2015
- Assisted chefs in food preparation and presentation
- Cleaned and organized kitchen stations to foster efficiency
- Operated standard kitchen equipment with a focus on safety and sanitation
- Adhered to company quality constraints and industry best practices to ensure guest satisfaction
- Prepared dishes for catering events or during high-volume
- Weighed and labeled products
- Prepared and maintained inventory records
- Operated all kitchen equipment adeptly
- Weighed, packaged and labeled meat and seafood products, following proper dating procedures
- Ensured that food was served to guests at the proper temperature by bringing it to the table immediately
- Maintained high standards of cleanliness and sanitation
- Trained on sauté, expo, pantry, fry, dessert
- Completed finishing touches such as garnishes on dishes before final delivery
Sales install
Wilcox Nursery and landscape
Largo, FL
04.2011 - 12.2012
- Friendly demeanor Customer service-oriented Upselling techniques Motivated team player Strong work ethic
- Data entry plans that drove revenue growth
- Organizing showroom floor for inside and outside
- Placed orders pull orders to be completed for install
- Unload trucks upon shipment and deliver to customer
Education
High school diploma -
Largo High School
Largo06-2012
Skills
- Effective communication skills
- Proficient in Microsoft Word
- Proficient in PowerPoint
- Proficient in Excel
- Team environment
- Organization and time management
- Efficient leadership skills
- Public speaking
- Reservations
- Sales strategies
- POS software
Timeline
Air Bnb Host Owner
Myself
06.2023 - 11.2024
Sales Advisor
Cellular Sales Verizon
05.2022 - 02.2024
Pest control
Hughes Exterminators
10.2018 - 11.2019
Installed Sales Coordinator
Lowes
10.2017 - 09.2018
Sales Advisor
Best Buy
02.2012 - 05.2017
Kitchen Assistant
Bubba Gump Shrimp Co.
04.2011 - 04.2015
Sales install
Wilcox Nursery and landscape
04.2011 - 12.2012
High school diploma -
Largo High School
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