Lane Relyea
Bakersfield,CA
Summary
Hospitality-driven Airbnb Host known for high productivity and efficiency in task completion. Skilled in customer service, property management, and marketing strategies to enhance guest experience and maximize occupancy rates. Excel at communication, problem-solving, and adaptability, ensuring guests' needs are met with professionalism and warmth.
Overview
3
3
years of professional experience
Work History
Air Bnb Host
Airbnb
Bakersfield, California
10.2022 - Current
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Communicated effectively with customers regarding delivery schedules and arrival times.
- Responded promptly to customer inquiries regarding message status.
- Implemented policies that promoted positive experiences for both owners and guests.
Education
Liberty High School
Bakersfield, CA06-2022
Skills
- Property management
- Customer service
- Safety inspections
- Cleaning procedures
- Data analysis
- Effective communication
- Effective problem solving
- Property inspection
Timeline
Air Bnb Host
Airbnb
10.2022 - Current
Liberty High School
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