Brennon Jones
Eagle Mountain
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Holds honesty as important and strives to live healthy and happy.
Overview
9
9
years of professional experience
Work History
Bulk, Team Lead
Just Ingredients
Orem
11.2023 - Current
- Motivated staff through positive reinforcement techniques.
- Assisted the manager in setting achievable goals for the team while monitoring progress.
- Delegated tasks appropriately according to individual skill sets.
- Ensured compliance with industry standards and regulations.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Warranty Manager
J2 Custom Homes
Highland
12.2020 - 11.2023
- Worked with customers to understand their concerns and expectations about the future product.
- Communicated efficiently with subcontractors and other team members in ways that helped the building process move forward in a timely manner.
- Maintained a tidy space so other working individuals could complete their tasks.
- Completed tasks that were not done to clients expectations or in a way that would allow next group of workers to commence with their projects.
- Reviewed completed work to verify consistency, quality and conformance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Associate
Utah Tech University
St George
08.2020 - 12.2020
- Greeted customers warmly.
- Helped customers check out at the cash register in a timely manner.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Folded merchandise and other memorabilia in a organized way.
- Performed additional duties as assigned by management team.
- Restocked clothing while keeping accurate records of what's being placed in the store.
Customer Service Associate
Thanksgiving Point
Lehi
02.2018 - 07.2020
- Greeted customers and identified their needs.
- Provided information about products and services available to customers.
- Maintained an organized system for tracking customer interactions and feedback.
- informed individuals of the rules declared by the company to keep customers safe.
- Guided customers through educational and thrilling experiences in a calm and reassuring way.
- Insured safety measures were met so kids and adults could have fun.
Call Center Operator
ROI Solutions Inc.
Lindon
06.2017 - 08.2017
- Answered incoming calls from customers and provided information about products or services.
- Assisted customers with inquiries, complaints, orders, billing issues, technical support, and other customer service related issues.
- Greeted customers warmly upon answering incoming calls while maintaining professionalism at all times.
- Identified customer needs by actively listening to them during conversations.
- Adhered to company policies and procedures when handling customer interactions.
Oven Operator
Pizza Pie Cafe
Highland
10.2016 - 05.2017
- Operated ovens to bake and cure products according to established procedures.
- Maintained the buffet in a way that kept the customers happy and satisfied.
- Loaded and unloaded items from the ovens using appropriate safety techniques.
- Ensured that work area was kept clean at all times.
- Adhered strictly to all food safety regulations while working in the Kitchen.
Education
Associate of Applied Science - Interior Design
Salt Lake Community College
Salt Lake City, UT05-2026
High School Diploma -
Lone Peak High School
Highland UT05.2020
Skills
- Remaining calm under pressure
- Customers service
- Teamwork and Collaboration
- Idea Development and Brainstorming
Additional Information
- Photography
- Hiking
- Painting
- Violin
- Weight Lifting
- Running
Education and Training
other
Timeline
Bulk, Team Lead
Just Ingredients
11.2023 - Current
Warranty Manager
J2 Custom Homes
12.2020 - 11.2023
Customer Service Associate
Utah Tech University
08.2020 - 12.2020
Customer Service Associate
Thanksgiving Point
02.2018 - 07.2020
Call Center Operator
ROI Solutions Inc.
06.2017 - 08.2017
Oven Operator
Pizza Pie Cafe
10.2016 - 05.2017
Associate of Applied Science - Interior Design
Salt Lake Community College
High School Diploma -
Lone Peak High School