Brent Ackland
Wyoming,MI
Summary
Detail-oriented Service Technician with commitment to superior service. Driven to consistently contribute value through strong work ethic and desire to gain new knowledge. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
Work History
Service Technician
Vredevoogd Heating And Cooling
05.2020 - Current
- Performed thorough routine maintenance and carried out repairs after detailed troubleshooting.
- Served as on-call team leader for over 3 years with proven track record of attention to detail and satisfied clients.
- Technical knowledge and understanding of HVAC systems including forced air systems, hydronics, geothermal, and most recently, standby generators.
- Reliable resource for fellow technicians; Frequently fielded calls from technicians seeking technical help and advice.
- Leader in sales, client satisfaction, and quality of work.
Journeyman Meat Cutter
Meijer
06.2014 - 05.2020
- Cut, trimmed and ground meats such as beef, pork, and lamb to prepare for packaging and sale.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
Education
Universal EPA Certification - HVAC
Ultimate Tech Academy
North Little Rock, AR09.2020
Associate of Applied Science - Accounting And Finance
Joliet Junior College
Joliet, ILSkills
- Broad Technical Understanding
- Excellent Customer Service Skills - See PulseM reviews
- Well respected among coworkers
- High standard of quality and integrity
- Ability to work well under pressure
- Punctual and Reliable
Timeline
Service Technician
Vredevoogd Heating And Cooling
05.2020 - Current
Journeyman Meat Cutter
Meijer
06.2014 - 05.2020
Universal EPA Certification - HVAC
Ultimate Tech Academy
Associate of Applied Science - Accounting And Finance
Joliet Junior College
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