Brent Charger
Highmore,SD
Summary
Dynamic professional with a proven track record at Crow Creek Tribal Schools, excelling in customer service and issue resolution. Adept at prioritizing tasks and fostering team collaboration, I consistently enhance customer satisfaction through effective engagement and critical thinking. Committed to continuous improvement and delivering innovative solutions that drive team success.
Overview
3
3
years of professional experience
Work History
CCTS Special Education Direct
Crow Creek Tribal Schools
Stephan, SD
08.2022 - 05.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Science - K-8 General Education K-12 Special Education
Sinte Gleska University
Mission, SD08-2007
Skills
- Customer service
- Issue resolution
- Task prioritization
- Team collaboration
- Customer engagement
- Critical thinking
Timeline
CCTS Special Education Direct
Crow Creek Tribal Schools
08.2022 - 05.2025
Bachelor of Science - K-8 General Education K-12 Special Education
Sinte Gleska University
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