Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Education and Training
Timeline
Generic

Toni Frazier

Seguin

Summary

  • Organized and dependable candidate- successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual/team/business/company goals.
  • Hardworking and passionate job seeker with strong organizational skills. Ready to help achieve individual/company/business goals.
  • Detail-oriented individual with exceptional communication and task completion skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
  • Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer/client relationships.
  • Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer/client satisfaction and fulfillment.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Education and Special Education Teacher

SMCISD
01.2017 - 04.2024
  • Developed and implemented lesson plans based on curriculum objectives.
  • Assessed student performance through assessments and other data collection tools.
  • Provided individualized instruction to meet the needs of all students.
  • Instructed students in academic subjects such as math, science, language arts, social studies, and SEL.
  • Encouraged critical thinking skills and problem-solving strategies among students.
  • Maintained a safe and orderly learning environment for all students.
  • Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
  • Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
  • Utilized technology-based learning tools to enhance classroom instruction.
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
  • Incorporated instructional best practices such as differentiated instruction into lesson plans.
  • Participated in professional development workshops related to teaching methods or curriculum changes.
  • Organized parent conferences throughout the year to discuss student progress.
  • Supported English Language Learners by providing additional resources tailored towards their specific needs.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic and social and emotional performance.
  • Implemented behavior management strategies to maintain a positive classroom environment.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Served as a case manager for students receiving special education services.
  • Participated as a play facilitator in Play Based Evaluations
  • Provided input as a play facilitator and classroom teacher for individuals developing FIIEs
  • Evaluated FIIEs in order to develop IEP goals.
  • Participated in ARDs as a general education teacher
  • Participated in ARDs as a special education teacher
  • Reviewed IEP goals and objectives with families
  • Collaborated with related service providers in order to develop IEP goals
  • Presented IEP goals during ARDS
  • Collected data for students on caseload in order to progress monitor progress towards IEP goals.
  • Completed and reported progress towards IEP goals at 9-week grading periods.
  • Remote Learning - live, asynchronous and hybrid
  • Homebound Teacher
  • Summer School Teacher

Department Manager

Lowes Home Improvment
11.2011 - 08.2016
  • Lead and manage a team of at least 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Created weekly schedules for staff members to ensure adequate coverage during peak hours.
  • Provided technical support as needed when troubleshooting issues related to equipment or software.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Followed safety protocols and company processes and procedures.
  • Performed opening and closing duties as part of management team and handled cash management.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Implemented customer service standards, ensuring high levels of customer satisfaction.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Education

Bachelor of Science - Interdisciplinary Studies

Texas State University
San Marcos, TX
12-2016

Skills

  • Customer service
  • Documentation
  • Data collection
  • Staff training
  • Building rapport
  • Key holder experience
  • Computer proficiency
  • Phone and email etiquette
  • Scheduling
  • Fostering and supporting students with functional skills
  • Multitasking and organization
  • Fashion retail experience
  • Special education
  • Follow-up skills

Accomplishments

  • Teacher of the Year 2019-2020

Certification

  • EC-6
  • Special Education
  • ESL

Languages

English
Full Professional
Spanish
Limited Working

Education and Training

other

Timeline

General Education and Special Education Teacher

SMCISD
01.2017 - 04.2024

Department Manager

Lowes Home Improvment
11.2011 - 08.2016

Bachelor of Science - Interdisciplinary Studies

Texas State University

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