Dedicated professional with over 10 years in the food and beverage industry. Focusing on quality control, consistency, and sales goals. Along with industry analysis, and consumer psychology.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Barback
Balcony Bar
05.2026 - Current
Maintained cleanliness and organization of bar area to enhance service efficiency.
Assisted bartenders by preparing ingredients and stocking supplies during peak hours.
Implemented inventory management practices to ensure optimal stock levels.
Collaborated with team members to streamline workflow and improve customer service delivery.
Server/ Back Server
Cochon
12.2024 - 06.2025
Delivered exceptional customer service in fast-paced dining environment.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Managed multiple tables efficiently, prioritizing tasks to enhance guest experience.
Server
Boil Seafood House
01.2020 - 02.2026
Served guests and touched tables with southern hospitality and professionalism.
Created wonderful guest experiences by reading tables.
Increased sales by upselling specific items.
Q.C. Specialist
Military Produce Group/ Dept. of Defense
11.2018 - 01.2020
Strategically planned and merchandised produce and floral front end, and all displays.
Assisted department manager with buying, rotation, and inventory.
Inspected incoming and outgoing product to verify conformance with customer specifications and company quality standards.
Server/ Trainer/ FOH Supervisor
Mick's
09.2016 - 11.2018
Maintained positive environment by encouraging teamwork and respect in accordance with company mission.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Resolved guests complaints while maintaining positive customer environment.
Server
Ruby Tuesday
02.2015 - 09.2016
Established rapport with regular customers, fostering loyalty through exceptional service.
Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Department Manager
Rouses Supermarkets
10.1992 - 03.1994
Managed several departments and employees.
Saved the company money regularly by catching vendor pricing discrepancies, as receiving manager.
Trained in the store management program before exiting the company.
Pre-Sales Representative
Streva Distributing
03.1994 - 01.1996
Sold beer and beverages to over 300 accounts in a 5 parish area.
Merchandised product and built displays.
Built relationships with customers and community to promote long term business growth.
Regional Sales Rep.
National Lite Beef Company
01.1996 - 04.1998
Sold product line to over 400 stores and 7 states in the southeast USA region.
Tracked inventory, QC, and proper rotation.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Education
Associate of Applied Science - Hospitality Management
Delgado Community College
New Orleans, LA
05-2027
Skills
Efficient multitasking
POS systems proficiency
Microsoft Word
Employee training
Google Docs
Cost control
Inventory control
Conflict resolution
Purchasing
Attention to detail
Cash handling
Team building
Task prioritization
Scheduling staff
Certification
ServSuccess Hospitality Mgmt. & Supervision 2.0
A.H.L.A. Certified Guest Service Professional
ServSafe Food Handler
eTips 3.0 on premise
Louisiana R.V. card
Timeline
Barback
Balcony Bar
05.2026 - Current
Server/ Back Server
Cochon
12.2024 - 06.2025
Server
Boil Seafood House
01.2020 - 02.2026
Q.C. Specialist
Military Produce Group/ Dept. of Defense
11.2018 - 01.2020
Server/ Trainer/ FOH Supervisor
Mick's
09.2016 - 11.2018
Server
Ruby Tuesday
02.2015 - 09.2016
Regional Sales Rep.
National Lite Beef Company
01.1996 - 04.1998
Pre-Sales Representative
Streva Distributing
03.1994 - 01.1996
Department Manager
Rouses Supermarkets
10.1992 - 03.1994
Associate of Applied Science - Hospitality Management